Part of the Mayor's Transport Strategy is to improve access to the transport system. We explain our plan here
These reports summarise the work we have done to improve London's transport network
Asset management policy documents
Agendas and minutes from all Audit & assurance committee meetings
Airport policy documents include submissions to Parliament by Mayor of London Sadiq Khan
We have drawn up plans to ease congestion in Bank and Monument stations by 2021.
We have applied to the Secretary of State for Transport for powers to construct and operate the Barking Riverside extension of London Overground
Agendas and minutes from our most recent board meetings
These plans describe how we will implement and fund the projects that underpin the Mayor's Transport Strategy
These documents provide useful background on a range of bus-related issues
Bus-related crime statistics by borough
An audit of the LBSL contracted fleet is carried out every quarter. The data provides the fleet size, respective percentage of the fleet and average age by operator for comparison to the previous audits
Information on how new developments in London might require changes to TfL's bus network
League tables showing how bus operators compare against each other
Network performance statistics and customer feedback can tell us a lot about how well our bus services are operating - and what we can do to improve them
Performance tables for all London's bus routes and quality of bus service reports for each borough
A collection of reports covering aspects of bus safety and related research
Search for a bus route number to find schedules for that route
Tenders for bus routes are managed by London Buses. We publish the results of all tenders
Camberwell rail station reinstatement
This page collates Car Line Diagrams and Car Line Diagram stickers for all Tube lines, TFL Rail, London Overground and DLR dating from 1996 to 2015
We proactively publish all expenses claimed by Chief Officers and expenditure on their use of mobile phones
Describes our ethics, employee behaviour and policies relevant to conduct of business
TfL's policy on dealing with unreasonable complaints
This report sets out the main areas of customer complaints and steps being taken to address them
Consultation documents and reports related to the Congestion Charging scheme
This page shows the number of contactless payment cards that have been used since we launched the system
We publish details of future contract opportunities for TfL Corporate, TfL Surface and London Underground (over £500k) on a periodic basis. You can also view a list of current frameworks and when they expire.
Crossrail contract for operating services
Our commercial and sponsorship agreements
A list of contracts for services to TfL ranging from data storage to specialist cleaning of escalators
Contracts published because of Freedom of Information requests
Crime and incident statistics includes information on antisocial behaviour on our networks
These documents show how potential train service operators might apply for access to the Crossrail Central Operation Section
Agendas and minutes from the most recent Customer service & Operational performance panel meetings
The performance of TfL Customer services against the service level agreements for different forms of correspondence and mystery shopper quality assessment scores
Reports into user experiences of our website, social media facilities and other digital media
Contracts for the sponsorship and running of the London Cycle HIre Scheme
Quarterly performance reports including statistics on revenue generated and the most frequent journeys
These documents provide useful background on a range of cycling-related issues
These reports focus on a range of cycling and walking-related issues
The latest reports on reliability, customer satisfaction and passenger numbers on the Docklands Light Railway
Code of practice for dockless bike share schems
Capital & Counties Properties PLC and TfL have established a joint venture, Earls Court Partnership Limited, which will enable the development of Earls Court 1 & 2 in line with the Earls Court Masterplan
Marketing materials to help promote electric bikes in London.
Setting out TfL's embedded cost reductions within the March 2016 Business Plan.
Updates on electric vehicles and the Electric Vehicle Charging Network
Crossrail Limited hands over the Elizabeth line project to TfL in July 2018
Performance reports for London's cable car
These reports focus on a variety of subjects around our efforts to go green
Agendas and minutes from all Environment, corporate & planning panel meetings
Updates on our activities to make London's transport network greener
We are committed to improving transport in London by making it more accessible, safer and reliable
We believe in being open about our costs. These reports list all expenditure of more than £250 for TfL and more than £500 for Crossrail
These reports focus on a range of aspects related to fares and ticketing
Agendas and minutes from all Finance committee meetings
Find out what actions we have taken in response to internal audits.
Guidance, data reports and case studies show how we work with the freight industry
We receive part of our income in the form of a Government grant. Find the funding settlement from the UK Government as well as other relevant historic correspondence
We publish a range of governance reports covering issues including data management, equality and inclusion, and our skills and employment strategy
These reports provide annual updates on our health, safety and environmental performance
The high speed railway HS2, if approved, will link London, Birmingham, Leeds and Manchester and create space on the rail network that will help improve services
List of all invitations to tender (ITT) since April 2014
Lift availability on the Rail and Underground network in London
We work in partnership with the London boroughs, providing funding for a range of transport projects
Geographically accurate representation of London Tube and rail lines
The latest service reliability reports and customer charter information
From 1 November 2015 the Agreement to provide Congestion Charging, London Low Emission Zone services and Traffic Enforcement will operationally commence with Capita Business Services Limited
Consultation documents and reports related to the Low Emission Zone
Maps in other langauges
Our initial submission is fed into the Mayor's budget consultation process
Marketing materials to help promote motorcycle safety in London.
Our plans to extend the Northern line involve building two new stations at Nine Elms and Battersea Power Station
OnRoute (TPH driver publication) back issues
See how we are organised and what budgets have been allocated in TfL and Crossrail
Full list of Out-of-Station Interchanges and the maximum times allowed
Information on how many cards have been used, how much money is on Oyster cards, information on usage of the photocard schemes and sales of Oyster cards by different types of outlet
Key documents related to former TfL Chief Officers are available in the public interest
An independent investigation into service losses during the leaf fall season of 2016.
TfL Pothole Fund 2014 to 2015 application and supporting information
Our procurement processes and related policies (eg on sustainable sourcing) are explained in a series of PDFs
Agendas and minutes from all Programmmes & Investment committee meetings
Agendas and minutes from the latest Projects & planning panel meetings
Includes publication dates for board papers, performance reports, financial reports and contracts.
List of purchase orders over £5,000
Quarterly performance reports to the Board on our operational and financial performance, and on the delivery and budget performance of our Investment Programme
This documents sets out TfL's response on the RDG fares consultation.
Publications and reports relating to the Capital's red routes
The committee considers a range of pay and management-related issues, including Performance Awards and base salaries
The River Action Plan sets out the improvements that will be made to river services between now and 2020
This document shows which companies are licensed to run cruise and taxi services on the Thames and when their licences expire
Facts sheets, annual reports, research and more related to road safety - including the Road Safety Action Plan for London 2020
Reports into various aspects of road usage in the Capital
The Roads Task Force (RTF) was set up by the Mayor of London in 2012 to tackle the challenges facing London's streets and roads
Reports covering a range of issues concerning safety and security on our network
This panel covers issues ranging from equalities and accessibility to TfL's approach to CO2
We publish a brief job description and pay grade for senior staff at TfL and Crossrail
Figures for the types of refunds we give including for incomplete journeys, service delays and contactless payment
We're proposing to build a new road tunnel under the Thames linking the Greenwich Peninsula and Silvertown
These detail the decision-making structure and processes in TfL and its committees and panels; also included are terms and conditions for Board members
Planning for the future requires the use of a range of sources of information and analysis techniques, including the application of the strategic transport and land-use models developed by TfL Planning
Details on key street works projects - covers issues such as traffic signals and one-way systems
For London Streets performance data including information on journey time, reliability, network disruption, traffic speeds and volumes, and customer satisfaction
Design guidance for streets and public spaces. Includes Streetscape Guidance, Accessible Bus Stop Design, London Cycling Design Standards and Kerbside Loading Guidance.
Annual updates to the original 2010 plans outline what investment has taken place and what is required over the coming years to keep London moving.
General information aimed at taxi and private hire drivers, owners and operators
The project was terminated by the Garden Bridge Trust in August 2017
Performance data for TfL Rail includes the Public Performance Measure report
Reports, studies and practical toolkits that present the economic benefits of walking and cycling.
Information about the availability of ticket machines, gates and yellow readers at the point of Travelcard and pay as you go purchase or at the point of travel
Contributions made by bus users and other modes to the economic health and viability of town centres across London
Under the Transparency Code of Practice TfL is required to publish information on trade union facility time
Traffic order public notices
Tram performance measurement enable us to continually monitor and improve the service we offer our customers.
Feedback from disabled people using the TfL network
Customer research on the travelling public's attitude to TfL and our reputation
Overview of progress on implementing the Mayor of London's transport - and other related - strategies
Our research will be used to shape the Ultra Low Emission Vehicle (ULEV) Delivery Plan and our strategy for the charging infrastructure in London.
Consultation documents and reports related to the Ultra Low Emission Zone.
We have to apply to the Office of Rail Regulation (ORR) for certification and authorisation to operate trains, stations and infrastructure safely
Performance figures showing how many people use the Tube, how trains are performing, etc.
Quarterly customer satisfaction surveys for Victoria Coach Station
A review of the TfL WifI pilot data coillection study that ran from November to December 2016
Working timetables are rail industry timetables. They show all movements on the Tube network including empty trains and those coming in and out of depots
TfL staff declared offers of tickets to 2012 Games events and other hospitality and whether they were accepted or declined