Most of our regular performance figures are updated every four weeks - defined as a period - and show a range of service and network-related matters. Some measures are updated once a quarter.
|Passenger journeys||106.08 million|
|Lost customer hours||2.2 million|
|Customer satisfaction (out of 100)||85 (Q4)|
|Excess journey time||4.57 minutes|
Further information on Tube performance, for the current and previous periods, can be found in the Performance data almanac here:
We regularly report to the Rail & Underground Panel on our performance against other metros around the world.