Most of our regular performance figures are updated every four weeks - defined as a period - and show a range of service and network-related matters. Some measures are updated once a quarter.
|Lost customer hours||1.3 million|
|Customer satisfaction (out of 100)||83 (Q2)|
|Excess journey time||3.41 minutes
Further information on Tube performance, for the current and previous periods, can be found in the Performance data almanac here:
We regularly report to the Rail & Underground Panel on our performance against other metros around the world.