Travel information
Ways to get around
Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel.
We're open from 08:00 to 20:00, 7 days a week.
Call Charges apply
0343 222 1234
Textphone
0800 112 3456
Write
Contact us about Oyster
Contact us about contactless
Or send a letter to:
TfL Customer Services
4th Floor
14 Pier Walk
London SE10 0ES