Safety & security

Security is a high priority on our network, and we operate anti-crime measures across the entire transport system. We also run road safety initiatives to promote best practice and educate young people.

A Police Community Support Officer watches over a station concourse
tfl security
Westminster Bridge - illustrations with anti-terror barriers

Contact us about safety issues

We're open 24 hours a day, 7 days a week.


 Charges apply 0343 222 1234


0800 112 3456


Use our Enquiries and complaints forms to report a safety incident online.

Or send a letter to:

TfL Customer Services
9th Floor
5 Endeavour Square
E20 1JN