Streets performance

Of the 27 million passenger journeys undertaken by Londoners every day, more than 80% of them are made on the road network.

We monitor the performance of the road network and produce a quarterly performance report.

This includes measures for journey time, reliability, network disruption, traffic speeds and volumes, asset availability, road and path condition, and customer satisfaction.

Performance reports

Customer satisfaction survey

Our 2012 annual customer satisfaction survey shows that customers are now more satisfied with the performance and management of the TfL Road Network (TRLN).

Overall satisfaction is up by one point in the last year, to a score of 76 out of 100.