Cycle hire scheme member and casual user customer satisfaction surveys for Q2 2015/16 (updated September 2015) and Q3 2015/16 (updated February 2016).
Cycle Hire members customer satisfaction and usage survey results for Quarter 3, 2014/15 (updated February 2015)
Londoners' cycling behaviour and attitudes towards cycle use (September 2015)
A report giving a profile of casual users, and comparison with member profile. Also, how casual users use the Cycle Hire scheme and their satisfaction with the scheme including likes and dislikes (February 2015)
The impact of bus stop letter points on walking maps (July 2012)
Measures perception of, and attitudes towards walking (May 2014)
Londoners cycling behaviour and attitudes towards use of the mode (November 2014)
Londoners' frequency of walking, their attitudes towards increasing the amount they walk, and the motivators and barriers they face (April 2012)
Londoners' cycling behaviour and attitudes towards use of the mode (March 2012)
Profile of BCH members - includes demographics (March 2012)
To lead a revolution in cycling and walking in London (October 2011)
Measure perceptions of, and attitudes towards, walking in London (April 2011)
Annual survey to measure perceptions of, and attitudes towards, cycling in London (April 2011)
Understand what would be the most effective measures to persuade and/or encourage people to walk more short trips (April 2011)
How a London cycling safety code/tips may be of benefit to London's cyclists and encourage them to ride more safely (December 2010)
User behaviour and views of the routes so that developments can be tailored appropriately and improvements evaluated (October 2010)
Evaluate awareness of the 2010 Tour of Britain and perceptions among those who attended the London leg of the event (October 2010)
Measure the impact of Legible London in the three pilot areas of Southbank, Clearzones and Richmond & Twickenham (September 2010)
Development of two creative routes and a leaflet for the Cycle Hire scheme (March 2010)
Drivers' and managers' experiences of using ISA systems in council vehicles (December 2009)
Route users' perceptions and preferences from two alternative designs of road markings to highlight the Cycle Superhighway in bus lanes (December 2009)
Exploration of how well the proposed creative ideas communicate that road users should look out for cyclists (November 2009)
Awareness of the 2009 Tour of Britain and perceptions among those who attended the London leg of the event (October 2009)
Testing of options for naming and branding the Cycle Superhighways, to understand which will make them most recognisable, distinguishable and convey the right impression of them to potential users (July 2009)
Detailed exploration of attitudes to walking (April 2009)
Triggers, how new cyclists prepare themselves and how they overcome their barriers to start cycling (April 2009)
Evaluation of the Mayor's plan to encourage cycling by clearly marking out cycling routes into central London (February 2009)
Barriers and motivators for cycling amongst the near market and reactions to propositions and interventions (February 2009)
Options to dissuade girls from two schools in Wimbledon congregating around the town centre bus stops before and after school (December 2008)
Awareness of the London stage of the Tour of Britain pre and post marketing of the event (October 2008)
Research into what our customers think and how they behave helps us identify their key issues, areas for improvement and allows us to seek their views on new initiatives to inform our decision making.
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