Start Your Journey (SYJ) Zcard resource

To identify how the resource is being used in schools, and to identify strengths, weaknesses and areas for improvement to support its future delivery. 

Healthy streets

To measure the performance of streets on healthy streets indicators. Based on this, to provide a cluster solution grouping the nine street types, identify which indicators are most likely to drive overall satisfaction with the street environment and develop guidelines for a 'good' performance. 

RideLondon travel demand management campaign

To assess the effectiveness of a communication campaign designed to raise awareness of the potential impact on local residents of the RideLondon cycling events which took place over the weekend of 1-2 August 2015. The research gauged recognition of the campaign; awareness of and attitudes towards the events; and intended and actual behaviours.

TfL walking strategy for secondary schools

To explore why levels of walking in secondary schools are so low and what our strategy should be to increase walking to school for secondary school pupils across London.

Adult cycle training monitor 2014/15

To measure impact of adult cycle training across London boroughs, specifically exploring over time whether there has been a change in behaviour, feelings of confidence and safety.  

Prudential RideLondon 2015 evaluation

To assess the impact of Prudential RideLondon on participants and spectators.

Vauxhall northern pedestrian tunnel evaluation

To benchmark user experience of using the northern pedestrian tunnel at Vauxhall Cross ahead of infrastructure works.

Nursery group analysis

To better understand the 'nursery group' of cycle hire members and their experiences in the early days of being a member.

Santander Cycles customer surveys

Cycle hire scheme member and casual user customer satisfaction surveys (updated October 2017)

Barclays Cycle Hire survey

Attitudes towards cycling 2016

Londoners' cycling behaviour and attitudes towards cycle use (September 2016)

Summary (PDF 8KB)
Full report (PDF 2MB)

Attitudes towards cycling 2015

Londoners' cycling behaviour and attitudes towards cycle use (September 2015) 

Summary (PDF 0.03MB)
Full report (PDF 1MB)

Cycle Hire casual users

A report giving a profile of casual users, and comparison with member profile. Also, how casual users use the Cycle Hire scheme and their satisfaction with the scheme including likes and dislikes (February 2015)

Full report (PDF 1.09MB)

Walking maps

The impact of bus stop letter points on walking maps (July 2012)

Summary (PDF 0.03MB)
Full report (PDF 0.43MB)

Attitudes towards walking 2014

Measures perception of, and attitudes towards walking (May 2014)

Summary (PDF 3.16KB)
Full report (PDF 2.76KB)

Attitudes towards cycling 2014

Londoners cycling behaviour and attitudes towards use of the mode (November 2014)

Summary (PDF 1.35KB)
Full report (PDF 4.61KB)

Attitudes towards walking 2012

Londoners' frequency of walking, their attitudes towards increasing the amount they walk, and the motivators and barriers they face (April 2012)

Summary (PDF 0.04MB)
Full report (PDF 0.63MB)

Attitudes towards cycling 2012

Londoners' cycling behaviour and attitudes towards use of the mode (March 2012)

Summary (PDF 0.02MB)
Full report (PDF 1.22MB)

Barclays Cycle Hire membership

Profile of BCH members - includes demographics (March 2012)

Summary (PDF 0.07MB)
Full report (PDF 0.70MB)

Waterloo congestion relief pilot

To lead a revolution in cycling and walking in London (October 2011)

Summary (PDF 0.01MB)
Full report (PDF 1.02MB)

Attitudes towards walking 2011

Measure perceptions of, and attitudes towards, walking in London (April 2011)

Summary (PDF 0.02MB)
Full report (PDF 0.51MB)

Attitudes towards cycling 2011

Annual survey to measure perceptions of, and attitudes towards, cycling in London (April 2011)

Summary (PDF 0.02MB)
Full report (PDF 1.00MB)

Exploring the market for walking

Understand what would be the most effective measures to persuade and/or encourage people to walk more short trips (April 2011)

Summary (PDF 0.02MB)
Full report (PDF 2.89MB)

London cycling safety code

How a London cycling safety code/tips may be of benefit to London's cyclists and encourage them to ride more safely (December 2010)

Summary (PDF 0.02MB)
Full report (PDF 1.90MB)

Olympic walking and cycling routes

User behaviour and views of the routes so that developments can be tailored appropriately and improvements evaluated (October 2010)

Summary (PDF 0.04MB)
Full report (PDF 1.23MB)

Tour of Britain 2010

Evaluate awareness of the 2010 Tour of Britain and perceptions among those who attended the London leg of the event (October 2010)

Summary (PDF 0.02MB)
Full report (PDF 0.40MB)

Legible London scheme in new areas

Measure the impact of Legible London in the three pilot areas of Southbank, Clearzones and Richmond & Twickenham (September 2010)

Summary (PDF 0.02MB)
Full report (PDF 4.29MB)

Cycle Hire 2010

Development of two creative routes and a leaflet for the Cycle Hire scheme (March 2010)

Summary (PDF 0.02MB)
Full report (PDF 2.46MB)

Intelligent speed adaption design

Drivers' and managers' experiences of using ISA systems in council vehicles (December 2009)

Summary (PDF 0.02MB)
Full report (PDF 0.33MB)

Cycle Superhighways impact

Route users' perceptions and preferences from two alternative designs of road markings to highlight the Cycle Superhighway in bus lanes (December 2009)

Summary (PDF 0.03MB)
Full report (PDF 1.69MB)

Cycle safety

Exploration of how well the proposed creative ideas communicate that road users should look out for cyclists (November 2009)

Summary (PDF 0.02MB)
Full report (PDF 0.67MB)

Tour of Britain 2009

Awareness of the 2009 Tour of Britain and perceptions among those who attended the London leg of the event (October 2009)

Summary (PDF 0.02MB)
Full report (PDF 0.20MB)

Cycle Superhighways brand

Testing of options for naming and branding the Cycle Superhighways, to understand which will make them most recognisable, distinguishable and convey the right impression of them to potential users (July 2009)

Summary (PDF 0.02MB)
Full report (PDF 1.27MB)

Walking - exploratory research

Detailed exploration of attitudes to walking (April 2009)

Summary (PDF 0.02MB)
Full report (PDF 1.96MB)

Cycling tipping points

Triggers, how new cyclists prepare themselves and how they overcome their barriers to start cycling (April 2009)

Summary (PDF 0.03MB)
Full report (PDF 1.84MB)

Development of cycle highways

Evaluation of the Mayor's plan to encourage cycling by clearly marking out cycling routes into central London (February 2009)

Summary (PDF 0.03MB)
Full report (PDF 0.29MB)

Motivating the market about cycling

Barriers and motivators for cycling amongst the near market and reactions to propositions and interventions (February 2009)

Summary (PDF 0.02MB)
Full report (PDF 0.86MB)

Wimbledon walk to school

Options to dissuade girls from two schools in Wimbledon congregating around the town centre bus stops before and after school (December 2008)

Summary (PDF 0.02MB)
Full report (PDF 0.42MB)

Tour of Britain 2008 evaluation

Awareness of the London stage of the Tour of Britain pre and post marketing of the event (October 2008)

Summary (PDF 0.02MB)
Full report (PDF 0.12MB)

Research into what our customers think and how they behave helps us identify their key issues, areas for improvement and allows us to seek their views on new initiatives to inform our decision making.

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The copyright of all reports in this library is owned by TfL and the provision of information under the Freedom of Information Act does not give the recipient a right to re-use the information in a way that would infringe copyright (for example, by publishing and issuing copies to the public).

Brief extracts of the material may be reproduced under the fair dealing provisions of the Copyright, Designs and Patents Act 1988 for the purposes of research for non-commercial purposes, private study, criticism, review and news reporting.

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