This document details research which has been undertaken to identify the different barriers faced by London's communities when accessing transport.
It also describes travel patterns and behaviour of different groups and their attitudes towards issues such as fares, personal safety and security, and their satisfaction with the services we offer.
This document sets out our equality commitments from 2016-20. We will publish our progress towards delivering our objectives each year.
The way we treat our customers, support our people and work with our partners is central to making every journey matter. Action on Equality is underpinned by our vision for equality - every person matters - clearly supports our purpose of keeping London moving, working and growing and making life in our city better.
The aim of the Gender pay gap report is to be open and transparent about our overall gender pay gap figures ahead of mandatory government regulations.
The Single Equality Scheme sets out our plans to continue improving travel choices, promote equality and enhance access to transport services and employment for all groups who live, work and travel in London.
Single Equality Scheme - 2012-2015 progress report Year 3
Single Equality Scheme - 2012-2015 progress report Year 2
Single Equality Scheme - 2012-15 progress report Year 2 (Easy read version)
Single Equality Scheme - 2012-2015
Single Equality Scheme - 2012-2015 (Word)
Single Equality Scheme - 2012-2015 (Easy read version)
Single Equality Scheme progress report
Single Equality Scheme progress report (Word)
Single Equality Scheme progress report (Easy read version)
Single Equality Scheme progress report (Word easy read version)