Understanding London's travel needs

This document details research which has been undertaken to identify the different barriers faced by London's communities when accessing transport.

It also describes travel patterns and behaviour of different groups and their attitudes towards issues such as fares, personal safety and security, and their satisfaction with the services we offer.

Action on Equality

This plan, published in March 2016, sets out our equality commitments for 2016-20.

The current Mayor of London, Sadiq Khan, will publish his own strategy for equality, diversity and inclusion in 2017. We will then revise the Action on Equality plan to make sure it reflects his vision and level of ambition.

Action on Equality is underpinned by the way we treat our customers, support our people and work with our partners.

2016/17 Progress report

When we published our equality objectives we also committed to report every year on the progress we've made.

Gender pay gap reporting

The aim of the gender pay gap report is to be open and transparent about our overall gender pay gap figures in line with mandatory government regulations. 

Ethnicity pay gap reporting

The aim of the ethnicity pay gap report is to be open and transparent about our overall ethnicity pay gap figures.

Single Equality Scheme

The Single Equality Scheme sets out our plans to continue improving travel choices, promote equality and enhance access to transport services and employment for all groups who live, work and travel in London.

Independent Disability Advisory Group