Send a letter to:
TfL Customer Service
14 Pier Walk
London SE10 0ES
TfL and its subsidiary companies will accept service of legal proceedings by email at: Rule6CPRService@tfl.gov.uk
When you get in contact with us you can expect a high standard of customer service, as detailed in our customer promise. We may also ask you to take part in a confidential survey. We'll use your feedback to improve our services.