We take feedback about our staff very seriously, so please provide as much detail as possible so we can investigate your issue. For privacy and staff confidentiality reasons we can't always give detailed feedback on the actions we take about individual employees.

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Your contact details


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Journey details


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Your comments


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Supporting documents

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Data Protection Statement


Transport for London (TfL), its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. On some occasions, we may need to share your information with associated organisations or their agents for these purposes. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more about how TfL handles personal data, see our Privacy and cookies pages.