Contact us about Bus staff

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To help us process your feedback, let us know what kind of comment you're leaving.

Your contact details


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It may be quicker to resolve your enquiry by calling you back.

Journey details


Travelling from
Travelling to
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Please provide a description of the staff member(s).

Oyster Details (if applicable)


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Please give us the 12 digit number on the back of your Oyster card.

Your comments


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Please provide us with as much detail as you can. This will help us handle your enquiry more quickly.

Supporting documents

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The maximum size per file is 32MB.

Data Protection Statement


Transport for London (TfL), its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. On some occasions, we may need to share your information with bus operators for these purposes. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation.

To find out more about how TfL handles personal data, see our Privacy and cookies pages.