Get in touch about the TfL Oyster app using the form below. We aim to reply within 10 working days.
Note: If your enquiry or feedback is relating to one of our services or ticketing schemes, please use the relevant form on our Help and Contact page.
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You can upload up to three documents to help us answer your enquiry.The maximum size per file is 32MB.
Transport for London (TfL), its subsidiaries and service providers will use your personal information for the purposes of processing your feedback, providing you with a response, or the information or services you have requested, and the provision of travel related information. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more about how TfL handles personal data, see our Privacy and cookies pages.