You may be able to get a refund if you no longer need your Travelcard or Bus & Tram Pass season ticket on your Oyster card.
Before you claim
We charge a £5 admin fee to process this refund.
You can apply for a refund if you've stopped using the ticket, and there is at least:
- 6 weeks remaining on an Annual ticket
- 7 days remaining on a Monthly ticket
- 3 days remaining on a 7 Day ticket - in some cases if you have used your 7 Day ticket for just 3 days, there may be no refund due
If you bought your ticket using a travel warrant, any refund will be paid to the warrant issuer.
Your Oyster card will be cancelled when we process this refund.
Claim a refund online