The private hire regulations have recently changed. You should familiarise yourself with the changes before submitting your application
When you think of private hire operators you usually think of minicab offices on the high street. However, there are many different kinds of operator including:
We have the statutory discretion to decide how long an operator's licence should last, up to a maximum of five years, based on the circumstances of each individual case. We take into account all the circumstances of an application, including the possibility of future regulatory changes, when considering the length of any licence issued. For example, we may decide that issuing a one year licence is appropriate where the applicant is yet to demonstrate they are able to meet the new regulations in the near future.
Where a one year licence is issued, the operator will be given the opportunity to show that they can meet the new requirements. Consideration will then be given to issuing a licence that covers the full five years.
Once you have read the guidance notes and believe that you can meet all of the required criteria, you can request an application pack.
You will be asked to provide some personal details in order that we can create an account for you and issue you with the required pack.
Alternatively, please call us on 0343 222 4444 or email us at email@example.com to request an application pack.
An application pack contains the following items:
To submit an application to us, it must contain
Send completed applications to:
Transport for London
London Taxi & Private Hire
PO Box 177
Whatever type of private hire service you intend to provide you will need to be licensed by us before you start operating. Anyone who receives payment for taking bookings or supplying drivers for hire without an operator's licence is breaking the law and may be prosecuted.
There are two types of operator's licence: 'small' and 'standard'.
Small - You can use a maximum of two licensed private hire vehicles for bookings.
Standard - There is no restriction on the number of licensed private hire vehicles you can use for bookings.
You cannot convert a small operator's licence to a standard operator's licence, so think carefully about which type of licence you require before applying.
Before you apply for a licence, you must have:
*We are currently carrying out a review of our policy on shared venues' private hire operator licences. Until this review is carried out, applications to add a shared venue may not be accepted. Each application is considered on a case-by-case basis. However, where the proposed centre is shared with a third party which provides a separate service and public access for the purposes of that service, the application is unlikely to be accepted: a typical example would be a nightclub or bar.
Further information is available under the Review of 'Shared Venue licence policy' below.
You will need to pay a fee when you apply for a licence. There are two elements to the total cost of an application.
|Licence application fee (non-refundable)||
|Grant of licence fee (five-year licence)||