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Ramps at stations

 

Mini ramps

Mini ramps are now available at 57 step-free and step-free interchange Tube stations.

Mini ramps were developed after some customers told us the step/gap on step-free from street to train platforms is a barrier to them being able to get on and off Tube trains confidently.  

Mini ramps cover the small remaining step and gap between the platform and the train. They particularly help customers who use mobility aids with small or swivel wheels, offering them additional comfort and reassurance.

To use a mini ramp, ask for help from staff or press the information button on a help point. A member of staff will be happy to lay one down for you.

Mini ramps are available at these Tube stations:

  • Amersham
  • Battersea Power Station
  • Bermondsey
  • Blackfriars
  • Bond Street - Jubilee line platforms only
  • Borough
  • Brixton
  • Caledonian Road
  • Canada Water
  • Canary Wharf
  • Canning Town
  • Chalfont & Latimer
  • Chorleywood
  • Dagenham Heathway
  • Ealing Broadway - District line platforms only
  • Earl's Court
  • East Ham
  • Edgware
  • Edgware Road
  • Elm Park
  • Euston Northern (City Branch via Bank) and Victoria lines only
  • Euston Square (Westbound only)
  • Finchley Central
  • Finsbury Park
  • Green Park
  • Hammersmith (District and Piccadilly lines)
  • Hammersmith (Hammersmith & City line)
  • Harrow-on-the-Hill
  • Heathrow Terminal 4
  • Heathrow Terminals 2 & 3
  • Hendon Central
  • High Barnet
  • Hounslow West
  • King's Cross St. Pancras
  • Kingsbury
  • London Bridge
  • Mile End - District line platforms only
  • Moorgate - Metropolitan line platforms only
  • Morden
  • Nine Elms
  • North Greenwich
  • Oakwood
  • Pinner
  • Southfields
  • Southwark
  • Stanmore
  • Stratford - Jubilee line platforms only
  • Tottenham Court Road - Northern line platforms only
  • Tottenham Hale
  • Upney
  • Vauxhall
  • Victoria - Victoria line platforms only
  • Waterloo - Jubilee line platforms only
  • Wembley Park
  • West Finchley
  • West Ham
  • Westminster - Jubilee line platforms only
  • Whitechapel

You can also use the Step-free Tube guide (PDF) to find Tube stations with mini ramps.

Boarding ramps

Boarding ramps are available on Tube, London Overground and Elizabeth line services to help you get on and off the train at step-free from street to platform stations. These platforms have a large step and gap between the platform and train.

Boarding ramps are quick and easy to use. Staff are trained to use them and will be happy to help you use one. If you would like to use a boarding ramp, ask for help from staff or press the information button on a help point.

A member of staff will be happy to lay one down for you.

You can use the Step-free Tube guide (PDF) to find out which Tube stations have boarding ramps.

At stations from Paddington to Woolwich, and at Heathrow, there is level access from platform to Elizabeth line trains.

Elizabeth line

At stations from Paddington to Woolwich, and at Heathrow, there is level access from platform to Elizabeth line trains. 

At all other stations on the Elizabeth line, staff will deploy a boarding ramp between the platform and train. 

No boarding ramp is needed for the Elizabeth line at these stations: 

  • Paddington
  • Bond Street
  • Tottenham Court Road
  • Farringdon 
  • Liverpool Street 
  • Whitechapel 
  • Canary Wharf 
  • Custom House (carriage 5 only) 
  • Woolwich 
  • Heathrow 

Custom House station is step-free at carriage 5, but boarding ramps are available if customers want to use them. 

How staff will help

Staff will help you in these ways:

  • Staff at the station will lay down a mini ramp or boarding ramp to help you get from onto the train
  • If a mini ramp or boarding ramp is needed at your interchange or destination station, staff at your departure station will contact the station to make sure a member of staff is waiting on the platform to meet you and help you get off the train by laying down a mini ramp or boarding ramp

If you need step-free access onto the train, use the accessibility features of the TfL Go app or select 'accessibility and other travel options' in Journey Planner, and select 'I need step-free access from street to the train'.

If you prefer to plan your own route, use the Tube map for an overview of step-free access and the step-free Tube guide for detail, including which stations have ramps and step-free interchanges.

Find accessibility guides and maps.