Travel mentoring service

We can offer advice on planning a journey using an accessible route and we can provide a mentor to come with you for your first few journeys to help you gain confidence and become an independent traveller.

We also provide assistance to people who wish to use mobility scooters and other mobility aids on London's bus services.

Find out more about the mobility aid recognition scheme.

Mentoring is free of charge and can be provided Monday to Friday from 08:00-18:00.

How do I find out more?

Phone: 020 3054 4361 (TfL call charges)
Email:travelmentor@tfl.gov.uk