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How we're improving the Tube

Including new easy-to-use ticket machines

Find a Tube station

For live departures, status information, route maps and timetables

Mini ramps

We've improved step-free access between platform and train

Central line trains

What we're doing to manage the ongoing disruption

Colindale and Northern line works

Temporary closure of Colindale station and part-closures of the Northern line

Kentish Town station works

Northern line trains are not stopping at Kentish Town until 2024

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Please offer me a seat

This badge and card helps people who are less able to stand

Tube roundel

Emergency evacuation

Find out what to do in the unlikely event of an emergency on the Tube

Walking between stations

Sometimes it's quicker to walk. See our maps and guide for Zones 1-2.

Delays

You may get a refund if your journey was delayed by 15 minutes or more

Service changes

Check for planned line closures and service changes

TfL Go app

Our live map tool and route finder helps you plan travel on the move

Contact us

Open: Monday to Friday: 08:00-20:00
Closed: Weekends and bank holidays

Chat

On Facebook or Twitter

Call

 Charges apply 0343 222 1234

Textphone

0800 112 3456

Write

Fill in a general enquiries form
Give feedback about staff
Or send a letter to:

TfL Customer Services
9th Floor
5 Endeavour Square
London E20 1JN

Use our travel tools to check your travel

Our travel tools - via app, email or website - can help you get around

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