Supplier relations

Supplier Relationship Management (SRM)

We have a structured SRM programme which extends beyond managing risk to help establish solid relationships. Initiatives with our key suppliers include collaboration, co-operation and innovation to help deliver coherent, ambitious and well-led programmes using relationship development.

SRM in TfL includes Strategic Labour Needs and Training (SLNT), a strand of the Responsible Procurement programme. Through SRM, we work with our suppliers to reduce worklessness in London and help increase the number of apprenticeships. A number of our key suppliers are already forerunners in this area and we aim to expand this further across our supply base.

Supplier skills programme

Skills shortages in engineering and project management pose a risk to London's economy and future growth.

To close the skills gap in our industry, we work with our suppliers to generate apprenticeship and employment opportunities and to facilitate access to funding and support. Opportunities are aligned to the skills required, directly matching the suppliers' needs.

More than 3,600 apprenticeships have been created at 100 of our suppliers since 2009, and more than 4,000 unemployed Londoners have been helped to access jobs on TfL contracts.

To find out how we can support you to deliver training and employment outcomes, please email

Live contracts

We support an initiative by the Prime Minister and Secretary of State for Communities and Local Government to promote transparency in the public sector by publishing all expenditure over £500 and contracts of £500,000 and over.

Please see our page on transparency for more information.

Crossrail reports separately. View the page on transparency on the Crossrail website.

Technology Innovation Portal

We have identified challenges that may need to be solved with a novel approach or innovative technology. On our Technology Innovation Portal you will be able to submit ideas and solutions that meet our key challenges.

Responsible procurement

Our procurement programme is a key opportunity to implement positive economic, social and environmental development. As part of the GLA Group, we are committed to leading on and promoting responsible procurement in London. Read the Responsible Procurement Policy.

You can read our policies on ethical sourcing and sustainable timber on our procurement information page.


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