These websites are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, accuracy and security. We do not guarantee or represent that the content and/or facilities available or accessible via these websites will always be accurate, complete or current or that access to the websites will be uninterrupted.

To the extent permitted by law we expressly disclaim all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use these websites, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors - whether typographical or otherwise, omissions, out of date information or otherwise.

Accessing these websites and the downloading of material from them is done entirely at your own risk. You, and not TfL, will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of such damage.


These websites may contain links to other websites over which we have no control. Such links are supplied solely for the convenience of users. We are not responsible for the contents or reliability of the linked websites and do not necessarily endorse the views expressed within them or the organisation or persons providing them in any way. We do not guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Providers of other websites may place text-based links to pages on the TfL websites without seeking prior permission. However such links must not open TfL website pages into frames within another website. Pages from the TfL websites must be loaded into the user's entire browser window. The use of the TfL logo or the logos of any associated or subsidiary organisations must not be used for promotional or linking purposes unless prior approval in writing has been given. Please contact TfL Customer Services for further details on obtaining such approval.


These terms and conditions will be governed and construed in accordance with the laws of England. The courts of England shall have exclusive jurisdiction over disputes between a user and TfL arising out of the access or use of these websites. Omission by us to exercise any right under these terms and conditions will not constitute a waiver of such right unless expressly stated by us in writing.


Unless expressly stated the copyright and other intellectual property rights (such as, design rights, trademarks, patents etc.) in any material provided on the TfL websites remains our property (or as the case may be another rightful owner). TfL owned material on these websites including text and images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for your own personal non-commercial use. You must gain our permission for any other type of use. Contact TfL Customer Services for details.  

Privacy policy

We respect your privacy and handle all personal data in accordance with privacy and data protection legislation and our own information governance policies. Please visit our Privacy and cookies pages for further information about the ways TfL may collect and use your personal information.

Specific terms of use

The following are prohibited in relation to the Oyster, Congestion Charging and Santander Cycles websites, (with the exception of the Santander Cycles maps web page), except where expressly permitted under a written licence agreement with TfL:

  1. Use of data from the Oyster, Congestion Charging and Santander Cycles websites to populate or update any other software or database
  2. Use of any automated system, software or process to extract content and/or data, including trawling, data mining and screen scraping