The Fund is governed by the Trust Deed and Rules of the Fund. A copy is available online or from:
TfL Pension Fund
Wing Over Station
TfL and the Trustee of the Fund may at any time revise these Terms and Conditions without notice. It is up to the user to review regularly the Terms and Conditions in case there are any changes. Continued use of the TfL Pension Fund website after a change has been made is to be treated as acceptance of that change by the user.
While TfL and the Trustee of the Fund try hard to ensure that this website is functioning correctly and is as accurate as possible, this will not always be achievable and therefore the following disclaimer applies.
The website is provided 'as is' without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, accuracy and security. TfL and the Trustee of the Fund do not guarantee or represent that the content and/or facilities available or accessible via the website will always be accurate, complete or current, or that access to the website will be uninterrupted.
TfL and the Trustee of the Fund expressly disclaim all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use the website, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors - whether typographical or otherwise, omissions, out of date information or otherwise.
Accessing the website and downloading material from it is done entirely at the user's own risk. The user, and neither TfL nor the Trustee of the Fund, will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if TfL and the Trustee of the Fund have been advised of the possibility of such damage.
Every effort has been made to keep this website up to date and correct, and to describe the provisions of the Fund accurately as they affect members and beneficiaries. However, if there are inconsistencies between the information on this website and the Trust Deed and Rules, the Trust Deed and Rules will prevail.
While we have provided links to other sites for your interest and convenience we have no responsibility for their content. Such links are supplied solely for the convenience of users. TfL and the Trustee of the Fund are not responsible for the contents or reliability of the linked websites and do not necessarily endorse the views expressed within them or the organisation or persons providing them in any way. TfL and the Trustee of the Fund do not guarantee that these links will work all of the time and we have no control over the availability of the linked pages.
If you are eligible and register to use the Member Self Service facility, you will be issued with a username and password solely for your own use of the service. TfL and the Trustee of the Fund shall be entitled to assume that any person using a password is the person to whom the password was issued.
At its sole discretion TfL and the Trustee of the Fund may bar the use of your password from time to time due to security or other concerns or for general administration purposes. TfL and the Trustee of the Fund will inform you as soon as reasonably possible of such action. You may then request a new password following the procedures advised by TfL and the Trustee of the Fund.
TfL and the Trustee of the Fund reserve the right to change your password at any time and without giving reasons. TfL and the Trustee of the Fund will inform you as soon as reasonably practicable of any such change.
You must keep your password confidential and shall not permit any other person to use your password. If you become aware or suspect that another person knows your password or is using your password you must change your password immediately and notify TfL and the Trustee of the Fund.
TfL and the Trustee of the Fund reserve the right to introduce other security measures without notice, to withdraw the availability of the service to any individual and do anything else that is necessary to preserve the security of the information.
If you copy or download any of the information, you will assume responsibility for the security of any personal data contained in it.
Your right to use the service will terminate automatically if you cease to hold benefits under the Fund.
Unless you use the email response forms or Member Self Service, we do not collect any personal information from you through this website. We store information on email response forms and Member Self Service under the normal data protection procedures used for all personal information.
The contents of this website are protected by UK and international copyright laws.
Transport for London (TfL) and the TfL Trustee Company Ltd operating as the TfL Pension Fund (the 'Fund'), will use your personal information (including references to your health and marital status) for the purposes of customer services, fraud prevention, and the administration of the Fund. This will include the use of your personal information to calculate and pay pension benefits. Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998.
Your personal information may also be passed to the Fund's professional advisers and other appropriate third parties where it is necessary for the purposes of administering the Fund. Your personal information will not be passed to anyone else without your express authority.
In certain circumstances, we may also share your personal information with the police and other law enforcement agencies for the purposes of the prevention or detection of crime.
We use up to date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our websites.
The internet is not a secure medium of communication. TfL and the Trustee of the Fund cannot guarantee the security of any information you input on this website or send to us on the internet.
TfL and the Trustee of the Fund are not, and will not be, responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information.