TfL call charges

020 and 034 numbers

Most providers offer call packages that allow calls free of charge at certain times. 020 and 034 numbers are usually included in these packages. Outside of these, calls from landlines are typically charged between 2p and 10p per minute and calls from mobiles typically cost between 10p and 40p per minute. Connection charges may apply.

Calls from BT Payphones

Calls from BT Payphones are charged at the following rate:

  • For 020 and 03 numbers, the rate is 0.66p per minute
  • There is also a 40p connection charge. Call charges are rounded up to the nearest 10p, with a minimum charge of 60p

Charges to all numbers may vary. Please check with your network provider.

Short Messaging Service (SMS)

We will provide the SMS service to you at a charge of 12 pence per text over your standard network rate. This charge may change in the future, but any change will be noted here and publicised by TfL.

Texts via overseas networks are charged at the network's standard roaming rate only, but are limited to five per day. Find out more about terms and conditions.

The overall cost of sending a text may vary depending on the contract you have with your mobile network operator. You should check with your operator if you are unsure of the amounts charged to you for sending and receiving texts.

 

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