We took over the running of Trams in 2008 and completely refurbished the Trams network which had been created eight years earlier. The system uses a combination of on-street and segregated running.
Find out more about what we're planning next, including Trams 2030, on the Improving Trams page.
Since taking over we have:
A project to increase capacity between Wimbledon and Croydon was completed in 2016. We are also looking at track upgrades and improvements to security and policing on the system.
London's trams are easily accessible for people with buggies or luggage, and passengers with impaired mobility. There are connections to the Tube, London Overground, bus and National Rail services.
Oyster and contactless are accepted on all tram routes.
We set the specifications for tram frequency and overall performance, and are responsible for fares and revenue. We also carry out maintenance, and plan and fund improvements and extensions to the network.
Tram Operations Limited (TOL), a subsidiary of First Group, operates trams day-to-day. TOL's contract will expire in 2030.