We took over the running of Trams in 2008 and completely refurbished the Trams network which had been created eight years earlier. The system uses a combination of on-street and segregated running.

Find out more about what we're planning next, including Trams 2030, on the Improving Trams page.

What we've achieved

Since taking over we have:

  • Repaired and upgraded tram stops
  • Added more frequent trams during off-peak times
  • Launched a new livery for the tram vehicles
  • Improved crossings at tram stops
  • Boosted the number of staff on the trams and started the Tram Neighbourhood Officer team
  • Carried out substantial work on the track to make the ride faster

A project to increase capacity between Wimbledon and Croydon was completed in 2016. We are also looking at track upgrades and improvements to security and policing on the system.


London's trams are easily accessible for people with buggies or luggage, and passengers with impaired mobility. There are connections to the Tube, London Overground, bus and National Rail services.

Oyster and contactless are accepted on all tram routes.

Managing Trams

We set the specifications for tram frequency and overall performance, and are responsible for fares and revenue. We also carry out maintenance, and plan and fund improvements and extensions to the network.

Tram Operations Limited (TOL), a subsidiary of First Group, operates trams day-to-day. TOL's contract will expire in 2030.

Quick facts

  • The tram network has 28km of track, 34 trams in the fleet and 39 stops
  • It serves seven National Rail stations and more than 50 bus routes
  • More than 29 million passengers used the service in 2016/17
  • Trams are not new to Croydon. Until 1951 trams ran through the town along the A23 before being closed to make room for more buses and cars