The network of major roads we manage - red routes - make up 5% of London's roads, but carry up to 30% of the city's traffic. Red routes help reduce congestion and ensure crucial deliveries and journeys can be made safely to keep the city moving.
If you don't follow the signs and road markings, we may issue you with a Penalty Charge Notice (PCN). The PCN for red route traffic offences paid within 28 days is £160. If the PCN is paid within 14 days, it will be reduced to £80.
Open Monday to Friday: 08:00-20:00
Call Charges apply
0343 222 1234
Send a letter to:
TfL Customer Services
5 Endeavour Square