You may receive a Penalty Charge Notice (PCN) for a contravention that occurred before you were the registered keeper of the vehicle, ie before you bought your car.
How this can happen
If we cannot match the image of a vehicle registration to our
database, we contact the DVLA or DVANI and
request details of the vehicle and the recorded registered keeper.
If the DVLA/DVANI details have not been updated following the sale of a vehicle, the wrong person may receive a PCN.
Whether buying or selling a vehicle it is your joint responsibility to ensure the DVLA/DVANI records for the vehicle are updated.
What to do if it happens
You can make a representation and transfer liability for the PCN to the appropriate person, normally the vehicle's previous owner.
However, if they fail to pay a PCN for a vehicle you now possess, your vehicle may be immobilised or removed.
How to prevent it happening
If you are considering buying a vehicle, you can check whether it is
subject to any outstanding PCNs by emailing the following information to email@example.com:
- Your full name and address for identification purposes
- An email address for the information to be sent to
- The complete vehicle registration number (only one per enquiry is permitted)
- Confirmation that you have obtained the explicit consent of the
current registered keeper of the vehicle (or, if unregistered, the owner
of the vehicle) for the information to be provided to you
This email address is for the process outlined above only. If you have any other questions or want to update your account details, you
can contact our call centre on 0343 222 2222 (TfL call charges). Alternatively you may
prefer to write to us. Full TfL contact address details can be found on
our Contact Congestion Charge page
- We can only confirm if there are outstanding penalty charges.
An enquiry cannot be made to ascertain whether the vehicle has been
captured within the zone and if you therefore need to pay the charge
- Further details of any outstanding penalty charges can only be provided to the person deemed liable for those penalties
- By making an enquiry via this process you are not informing us that
you are now the keeper of a vehicle. Therefore any account that you may
have with us will not be updated and any relevant PCNs will not be
reissued. To do this you must contact us using the details above
- If you want to make a representation against any PCNs you have
already received you should follow the instructions on the PCN
Data Protection Act 1998
We will only process the personal information you provide for the
purpose of the administration of the PCN Checker enquiry service. Your
personal information will be properly safeguarded and processed in
accordance with the requirements of the Data Protection Act 1998. It may
be disclosed to or requested from the registered keeper of the vehicle
in question. If, as a result of your enquiry, we have reason to believe
that there has been an abuse of this service and/or an offence under
the Data Protection Act 1998 may have been committed, your personal
information may be disclosed to relevant third parties, including law
- It is an offence under section 55 of the Data Protection Act 1998 to
knowingly or recklessly, obtain, disclose, sell or advertise for sale,
or bring about the disclosure of personal data, without the consent of
the Data Controller (TfL)
- We specifically prohibit you from making any other commercial use
of the information you receive or in any way selling, publishing or
- We will provide your name, address, and email address to the
registered keeper of the vehicle that you have enquired about if
requested to do so by that person. Your use of this service indicates
your consent to the release this information
By using this service you are confirming your acceptance of these
terms and conditions and your agreement that you will only use the
information you receive for purposes relating to your possible purchase
of the vehicle.