Members' community

Santander Cycles app

The official Santander Cycles app is the only app giving you a release code direct to your smartphone, letting you skip past the terminal and get on your bike quicker.

In the latest app update, we've taken all of your feedback on board with a refresh of the home screen. This now features docking station information, live bike availability and an interactive map.

You can save your favourite docking stations and search by Tube and train stations, London landmarks and street name.

You can also:

  • See up-to-the-minute information about bike and space availability at docking stations
  • Plan your journey with an easy to follow map
  • View your recent journeys and charges

Download Santander Cycles from the App Store or Google Play.

Safety first

Hiring a bike is perfect for last minute dashes in London, anywhere from Shepherd's Bush to Canary Wharf, Wandsworth Town to Camden Town.

Please be careful when cycling and follow our tips for safe cycling in the autumn and winter months.

  • Beware of blind spots around large vehicles. Lorries and other large vehicles might not be able to see you clearly, so stay well back behind them
  • Be seen. Stay safe in the darker evenings by wearing reflective clothing and accessories
  • Brush up on your skills. There is free or subsidised cycle training, including commuter skills, for adults and children in most London boroughs

Read British Cycling's Winter Cycling Guide.

Queen Elizabeth Olympic Park

In January 2016, we opened eight new docking stations with a total of 320 docking points in the Queen Elizabeth Olympic Park area. The docking stations are at key locations around the park, including the ArcelorMittalOrbit, the London Aquatics Centre and the Lee Valley Velopark. Locals and visitors are now able to hire a bike and to explore the sites of the park, docking and re-hiring at various points.

Not a member yet?

If you use the scheme regularly and are not already a registered user, why not sign up to make hiring bikes even quicker? Registration benefits include:

  • Get a key for quicker access to the bikes
  • Save money with yearly access to the bikes for £90 - that's just 25p per day
  • Or you can become a Pay As You Pedal member with 24-hour bike access and we'll automatically charge £2 each time you hire your first bike of the day

Register for your key now.

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