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Systems upgrade on weekend 17/18 November


From 19:00 on Saturday 17 November until midday Sunday 18 November, 24-hour members will not be able to hire through the Santander Cycles app due to a systems upgrade. Similarly, you will not be able to hire using a key unless you used your key after 7pm on Friday 16 November.

From midday on Sunday 18 November you will be able to hire as normal using a key or the Santander Cycles app.

To apologise for any disruption this may cause, we are offering all 24-hour members one free access period which can be redeemed by using promo code CYCLE18 during the purchase process. This code can be used from 8 November and will expire on 23 November.


Suspended docking stations     


  • Rodney Street, Angel - due to H&S
  • Portugal Street, Holborn - for building works
  • Cranmer Road, Stockwell - for gasworks (TBC)
  • Kings Gate House, Westminster - gantry works (24 November)
  • Empire Square, The Borough - power failure  (28 November)
  • Notting Hill Gate, Notting Hill - UKPN works (27 November)
  • Bayswater Road, Hyde Park & Imperial Road, Sands End - power failure (TBC)
  • Wells Street & Foley Street, Fitzrovia (both 18 November) + Hinde Street & Portman Square, Marylebone - telecom works (22 & 23 November)
  • Appold Street, Liverpool Street - ducting works (28 November)

Removed docking stations    


  • Cardinal Place, Victoria - removed due to building works
  • Thessaly Road North, Nine Elms - for upcoming building works
  • Melton St, Euston - for HS2 works - Euston Square Gardens has replaced this and is now live. Drummond Street's replacement will be live in November

Updated Thursday 15 November