Improving journeys using integration

Combining different ways of travelling makes public transport more attractive to current and new customers. It also shows how the transport system, including interchanges, can contribute to economic, social, and environmental objectives.

Interchange hubs are areas with different modes of transport where customers can change from one mode to another. A beginning to end journey can consist of:

  • London Underground
  • TfL Rail
  • Overground
  • National Rail
  • DLR
  • Tram
  • Bus
  • Taxi
  • Coach
  • Emirates Air Line
  • River
  • Cycling
  • Walking

Creating a simpler, more convenient and better-quality transport interchange is essential for the integration of different transport modes. This allows journeys by public transport to become faster, easier, safer, more reliable and enjoyable.

Read our guidance

The interchange best practice guidance gives advice from project inception to ensure any developments respond to our communities and transport in a positive way. It's set out in five themes:

  1. Efficiency
  2. Usability
  3. Inclusive design
  4. Quality
  5. Planning and funding