Your cookie settings

We and our partners use cookies and similar technologies to help you with your payments and journeys, remember your login, use webchat, understand how our website is used and show you content and adverts you might be interested in.

Some of our partners rely on legitimate interests to use your personal data, instead of your consent. You have the right to reject this. View our partners to find out more.

Find out more about our cookies and how to manage your settings. If this page is blocked by a cookie pop-up, choose ‘Accept only essential cookies’ to then see the page.

We use essential cookies to ensure our website works properly. Any other cookies will only be set if you select ‘Accept all cookies’ below or by clicking ‘Manage cookies’ to learn more.

Interchange

 

Improving journeys using integration

Combining different ways of travelling makes public transport more attractive to current and new customers. It also shows how the transport system, including interchanges, can contribute to economic, social and environmental objectives.

Interchange hubs are areas with different modes of transport where customers can change from one mode to another, for example from the Tube to London Overground to a bus.

Creating a simpler, more convenient and better-quality transport interchange is essential for the integration of different transport modes. This allows journeys by public transport to become faster, easier, safer, more reliable and enjoyable.

Best practice guidance

The interchange best practice guidance gives advice from project inception to ensure any developments respond to our communities and transport in a positive way. It's set out in five themes:

  1. Efficiency
  2. Usability
  3. Inclusive design
  4. Quality
  5. Planning and funding