Improving journeys using integration

Combining different ways of travelling makes public transport more attractive to current and new customers. It also shows how the transport system, including interchanges, can contribute to economic, social and environmental objectives.

Interchange hubs are areas with different modes of transport where customers can change from one mode to another, for example from the Tube to London Overground to a bus.

Creating a simpler, more convenient and better-quality transport interchange is essential for the integration of different transport modes. This allows journeys by public transport to become faster, easier, safer, more reliable and enjoyable.

Best practice guidance

The interchange best practice guidance gives advice from project inception to ensure any developments respond to our communities and transport in a positive way. It's set out in five themes:

  1. Efficiency
  2. Usability
  3. Inclusive design
  4. Quality
  5. Planning and funding