Mike Brown

Mike Brown MVO


Mike was appointed Commissioner in September 2015 overseeing the largest integrated Transport Authority in the world.

He joined London Underground (LU) in 1989 and became chief operating officer in 2003.

He left London Underground to run Heathrow Airport during a massive transformation and passenger improvement programme.

Mike returned to London Underground as managing director and was responsible for operating services with more than one billion journeys every year and for leading the largest line upgrade and investment programme the Underground has ever seen.

He improved the reliability of the Tube network across all lines and led the successful delivery of the services to support the Olympic and Paralympic Games in 2012.

He was also responsible for the operation of Docklands Light Railway, the Trams and London Overground as well as the Emirates Airline Cable Car.

Now, as London's Transport Commissioner, Mike is ultimately responsible for a multi-million pound investment programme and the delivery of transport services across London, with some 13 million passenger journeys every day.

Howard Carter

Howard Carter

General Counsel

Howard joined us in September 2006 having been head of legal and procurement at the Greater London Authority since 2001.

He was previously director of legal and secretariat at English Heritage and has worked in local government.

He is a barrister with wide experience of managing legal, secretariat and corporate governance functions.

His responsibilities include legal, corporate governance, information access and compliance, secretariat and internal audit.

Michele Dix

Michèle Dix CBE

Managing Director, Crossrail 2

Michèle joined us in 2000 as co-director of Congestion Charging.

She started her career at the Greater London Council and became a chartered civil engineer through their transport planning graduate scheme.

She later went onto work for Halcrow Fox, where she became a board director.

In 2007 Michèle became Managing Director of Planning. She was responsible for leading the planning strategy on the future transport needs of London, coordinating the implementation of local plans and borough partnerships, and developing major scheme initiatives.

In February 2015, Michèle left Planning to become the Managing Director of Crossrail 2 and is now responsible for developing Crossrail 2 and gaining funding and powers for it.

Vernon Everitt

Vernon Everitt

Managing Director, Customers, Communication and Technology

Vernon is responsible for TfL's customer and technology/data strategies and their delivery. These put customers at the heart of the organisation's operations.

This includes accountability for fares and payment operations, contact centres, customer information, marketing and customer insight, media relations, public affairs and travel demand management.

He focuses on how TfL can use technology and open data to deliver better journey on public transport and the road network, and enable TfL's employees to provide better customer service. He also leads on supporting and partnering with the capital's thriving tech sector.

Vernon led the successful pan-Government and transport industry marketing and communications strategy for the London 2012 Games, the largest integrated campaign of its kind ever undertaken.

Before joining TfL in 2007, Vernon spent 10 years at the Financial Services Authority (FSA) and 18 years at the Bank of England in a variety of banking, regulatory, corporate and communications roles. This included leading the FSA's national work to improve the financial capability of consumers.

Vernon is on the Board of the London Transport Museum and is a member of an Advisory Group to Marston Group, the largest privately owned specialist UK company in the field of civil and High Court Enforcement.

image of Nigel Holness

Nigel Holness

Managing Director - London Underground

Nigel is the Managing Director of London Underground, the world's oldest underground railway, dating back to 1863. His current responsibilities include the safe and efficient operation of the world's 11th busiest metro system - handling up to 5 million passenger journeys per day - made up of 270 stations, over 180 miles of tunnels and 600+ trains.

Nigel joined London Underground over 33 years ago, beginning his career on the railway as a Signalling Technician in 1985. Since then he's held a number of roles at a senior level in operations, customer service, engineering and health and safety.

Simon Kilonback

Simon Kilonback

Chief Finance Officer

Simon is the Chief Finance Officer and is responsible for leading TfL's financial and commercial professional services.

Simon joined TfL in 2009 and has previously served as Group Treasurer and Corporate Finance Director.

Before joining TfL, Simon held senior positions in finance and banking with Lloyds Banking Group, WH Smith and Sony.

Simon is a member of the Crossrail Joint Sponsor Board with the Department for Transport, London Transport Insurance Guernsey, Hello London (the advertising partnership with Exterion), and the Earls Court Property Partnership.

Will Norman, Walking and Cycling commissioner

Dr. Will Norman

Walking and Cycling Commissioner

Will Norman is London's first Walking and Cycling Commissioner, working to deliver the Mayor's pledges to make walking and cycling safer and easier in the capital.

Will was previously Director of Global Partnerships at Nike. He spent more than three years working with not-for-profits, governments, UN agencies and European institutions to tackle the global inactivity crisis, with a particular focus on getting children more active.

Before working at Nike, Will was Director of Research at the Young Foundation and also set up a successful social research consultancy.

Will has a PhD from the London School of Economics. He is an avid cyclist and enjoys both running and walking throughout the capital. He lives with his family in east London.

Will is based at both City Hall and Transport for London (TfL), and is paid via TfL.

Gareth Powell

Gareth Powell

Managing Director - Surface Transport

Gareth joined us in 2003 after working in a number of roles for Thames Water and infrastructure consultancy WS Atkins in the UK and abroad.

At TfL Gareth held a number of roles in Group Business Planning and Performance before moving to co-lead a major reorganisation project and then joining London Underground as Director of Strategy and Service Development. Immediately prior to his appointment as Managing Director, he was Director of Public Transport & TfL Strategy, driving significant improvements while we modernise our organisation.

His responsibilities include the safe and efficient running of London's roads, bus services, taxis, cycle hire, river services, congestion and emission charging schemes, London Overground, DLR, Emirates Air Line and trams.

Mark Wild, Managing Director of London Underground

Mark Wild

Chief Executive, Crossrail Limited

Mark Wild is currently the Chief Executive of Crossrail Limited on secondment from TfL. He will return to his post as Managing Director, London Underground at the end of the secondment.

Mark Wild joined TfL in June 2016 from Australia where he was Special Advisor to the Minister and Secretary of The State Government of Victoria. Just before that he was Chief Executive of Public Transport Victoria, the integrated transport authority based in Melbourne serving a population of some six million people.

His near-30 year career in transport has included running the world's biggest tram network and large suburban railway and bus services. He has also successfully managed large capital and maintenance programmes, vastly improved customer satisfaction and implemented a complex new ticketing system.

He also formerly worked on a number of major projects in London, including the introduction of modern signalling on the Jubilee and Victoria lines.

Chief Officers' expenses are published quarterly on the Chief Officers' expenses page.