You can ask to change the start date of a charge, the vehicle, or both the start date and vehicle.
You will need the:
There is a £2.50 charge for all amendments.
You can amend charges for today and future dates. We can only give refunds for future dates. Single day charges can't be refunded.
You can request a refund on a block charge (where charges were bought in a block of two or more days), either for a full amount or for any days you no longer plan to use in the future.
Rather than request a low value refund, it may be better to amend the charge to another vehicle or date. For non-UK drivers, see the Non-UK vehicles driving in London page.
To request a refund you will need the:
There is a £10 administration charge to process a refund whatever the amount.