We are responsible for appointing taxi ranks on the public highway in all Greater London boroughs, with the exception of the City of London.
Information about taxi ranks appointed by us, including rest and refreshment ranks, is available in the Taxi ranks booklet below:
Cars and other vehicles parked on taxi ranks can be reported to the relevant borough, or to us if the taxi rank is on a red route, so action can be taken.
Private hire vehicles (PHVs) parked on ranks or unattended taxis on ranks should be reported directly to us so as we can take action. Send reports to us.
Taxi drivers who receive a Penalty Charge Notice (PCN) from a borough or from us can appeal against this. If the initial appeal is unsuccessful, an appeal can be made to London Tribunals, which was formerly known as PATAS.
These links will help you to report PHVs, unattended taxis and other vehicles on taxi ranks in London. When you report a problem please include the date and time plus the location of the taxi rank:
|Barking & Dagenham|
|City of London|
|Hammersmith & Fulham|
|Kensington & Chelsea|
Transport for London
|London Tribunals (formerly PATAS)|
If you would like to suspend a taxi rank then you must contact us first.
All taxi rank suspension requests are considered on a case-by-case basis. In order for us to consider your request, you must submit a fully completed taxi rank suspension form, along with any traffic management plans, to us at least 10 full working days before you would like the suspension to start. Saturdays, Sundays, Bank Holidays and public holidays are not counted as part of this period.
For some suspensions, a temporary taxi rank must be provided to ensure that there is still designated space for taxi drivers to provide a service to the public. This will take more than 10 working days to arrange and so where a temporary taxi rank is needed you should provide as much notice as possible.
Before you submit a request to suspend a taxi rank you must read our taxi rank suspension policy.
If you are holding an event then we can assist you with appointing a temporary taxi rank to help ensure that your guests can get home safely when it finishes.
Please email Taxi and Private Hire if you would like to discuss appointing a temporary taxi rank for an event in London.
Download the document below for information about new island ranks and extensions areas. Also includes the points we'll take into consideration before deciding whether to designate a new island rank or extension area.
If you have a suggestion for a new taxi rank, then you can send this to us by emailing Taxi and Private Hire.
When you email us please include the following information:
We'll consider your request and if we think this is feasible we'll contact the relevant highway authority or land owner, so they can also consider this.
A list of taxi rank and other requests submitted to us and currently being considered are also available here: