The safety of passengers using taxis and private hire vehicles, commonly known as minicabs, is our top priority. Passengers should expect to be safe - and feel safe - when travelling by taxi or private hire and no one should ever be subject to sexual behaviour by a driver.
The Mayor's Taxi and Private Hire Action Plan sets out a range of measures to enhance public safety, including putting more compliance officers on the streets to help keep passengers safe.
On this page you will find data and information about sexual offences committed by taxi and private hire drivers against fare paying passengers reported to the Metropolitan and City of London Police in 2017.
With more than 100,000 licensed private hire drivers and more than 23,000 licensed taxi drivers in London, millions of taxi and private hire journeys are made every year. The vast majority pass without incident. However, we are working with our partners in the police to crackdown on the minority who look to offend. We always push for the toughest penalties possible.
The figures in Table 1 show the annual number of taxi and private hire journey-related sexual offences recorded by the Metropolitan Police Service (MPS) and City of London Police (CoLP) since 2002. The MPS and CoLP are responsible for investigating crimes that have been committed in London. In line with Home Office crime counting rules, the figures relate to crime recorded by the police during that year, regardless of when the offence took place.
Offences that are committed outside of London by London licensed drivers are investigated by the local police force for that area. These offences are not included in the figures below. TfL will take any appropriate licensing action when notified of a sexual offence by a London licensed driver, regardless of which police force notifies us.
The figures relate to sexual offences (rape, attempted rape, assault by penetration and sexual assault) committed by a licensed or bogus driver against a fare-paying passenger that have taken place in London. The figures include both licensed taxi or private hire drivers and those bogus drivers posing as taxi or private hire drivers.
The figures are broken down into rape and 'other sexual offences' (these are MPS sub-categories for sexual offences). The vast majority of 'other sexual offences' are sexual assaults, which can include offences such as:
Please note, not all of the offences reported in Table 1 will have resulted in a driver being charged. This could be for various reasons, including the driver not being traced and identified, insufficient evidence to charge a suspect, the Crown Prosecution Service deciding it is not in the public interest to prosecute, or the victim's reluctance to proceed with a prosecution.
Offences that were recorded by the police in 2017 that resulted in a charge are outlined in Table 2.
|Year||Rape||Other sexual offence||Total|
We have worked with the MPS and CoLP to provide information about the licence status and journey type for all drivers who have been charged with a Taxi and Private Hire journey-related sexual offence, recorded in the 2017 calendar year.
A driver will be charged when the MPS or CoLP has determined that there is sufficient evidence for the case to go before the Court, and the Crown Prosecution Service decides that there is a reasonable chance of a conviction and that it is in the public interest to charge the suspect with a sexual offence. The total number of drivers charged with a Taxi and Private Hire journey-related sexual offence that was recorded in 2017 is shown in the table below.
Information about the location, time of offence and any details about the suspect(s) involved is used by the MPS, CoLP and TfL for intelligence-led enforcement and investigation.
Some reports of offences in Table 1 are unbooked and the drivers can't be traced. The police are more likely to be able to trace and take action against a minicab driver, for example, when they are licensed and the journey is booked through a licensed operator as there will be a record of the booking and the driver.
Table 2 shows drivers charged with a Taxi and Private Hire journey-related sexual offence recorded by the police in 2017. There were 21 individual drivers charged for 24 offences. Three drivers were charged with more than one offence.
These figures relate to crimes recorded by the police in 2017 and verified against TfL's Taxi and Private Hire licensing database.
|Offender profile||Nature of sexual offence|
|Journey type||Driver's TfL licence status at time of offence||Total by driver and journey type||Rape||Other sexual offences||Court outcome|
|Private hire - not booked||Unlicensed driver||0||0||0||-|
|Licensed private hire driver||2||1||1||Not guilty|
|Private hire - booked via operator||Licensed private hire driver||22||0||8||Convicted|
|1||5||Awaiting court hearing/outcome|
|Taxi||Licensed taxi driver||0||0||0||-|
These figures were correct at the time of publication and may be subject to change. Taxi and Private Hire journey-related sexual offences data is updated and published annually.
Where the suspect is a TfL licensed taxi or private hire driver, and we are notified by the police of an allegation, we immediately assess whether there is a risk to public safety. We may immediately suspend the driver's licence prior to charge or conviction, if we believe that is required in the interests of public safety. In some cases, we may revoke a driver's licence immediately, irrespective of the results of the police investigation and subsequent court proceedings.
Of the 21 drivers charged for the 24 offences in 2017, all were licensed private hire drivers at the time of the offence (including booked and unbooked journeys).
Of the 21 licensed private hire drivers:
The information in this section relates to offences where the journey was booked through a private hire operator.
Of the 24 Taxi and Private Hire journey-related sexual offences where a driver has been charged, 22 offences were from booked journeys, booked through six different private hire operators. 19 of the total 21 drivers charged were on booked journeys.
The private hire operators which have had one or more of their drivers charged with a Taxi and Private Hire journey-related sexual offence are listed in Table 3.
|Operator||Awaiting court hearing / outcome||Convicted||Not guilty||Total offences||Total drivers|
Havering Radio Cars UK Ltd (A1 Car Service)
|Gold Line Cars Services Ltd||2||2||1|
|Keen Cars Ltd||1||1||1|
|Melville Cars Ltd||1||1||1|
|Triple A Express Ltd (Skyex)||1||1||1|
|Uber London Ltd||6||6||4||16||14|
|Total number of offences||6||8||8||22||-|
|Total number of drivers||19|
We have made it a requirement that all private hire operators have to give you a booking confirmation - which could be by text message, app, email or - if you're in a minicab office - paper receipt. The booking confirmation includes details of the licensed private hire driver and vehicle that has been booked for you. Please check before you get in. If the driver or the car picking you up is not the same as in your booking confirmation, do not get in the car.
Thousands of taxi and minicab journeys are taken every day, the vast majority without incident. If you experience any behaviour of a sexual nature from a taxi or private hire (minicab) driver, including if they comment on your appearance or look at you in a way that makes you feel uncomfortable, please report it. You will always be taken seriously.
Report a sexual offence, eg groping, indecent acts or driver behaviour that feels threatening or intimidating to the police by dialling 999 if it is an emergency - otherwise call 101. Alternatively, use the online reporting tool.
You can also make a complaint about a driver's behaviour or any other aspect of the journey to the Private Hire Operator you booked through. Private Hire Operators are required to make a person available for passengers to speak to at all times during operating hours and when a journey is being undertaken, in the event that a passenger wants to make a complaint or discuss any other matter about the carrying out of a booking. Private Hire Operators have been asked to notify the police immediately of any complaints or reports they receive that they consider to be an alleged or suspected crime so they can be fully investigated.
You can also report any inappropriate driver behaviour, such as comments that make you feel uncomfortable, to TfL by calling 0343 222 4000 (Mon-Fri, 09:00-17:00) or online. TfL takes these reports seriously and will investigate all complaints against TfL licensed Taxi and Private Hire drivers.