You must have a permanent or long-term disability which means you are unable to use public transport some or all of the time.
You are automatically eligible for membership if you are:
If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper-based mobility assessment to establish your eligibility for the service.
You can apply for Dial-a-Ride membership if you are a permanent or temporary resident of the London borough. If you are applying for temporary membership, you will need to provide evidence of your membership of a similar door-to-door service for disabled travellers at your place of residence in order to qualify for the London Dial-a-Ride service.
Post the completed form to:
PO Box 68799
You can also phone us on 0343 222 7777 (TfL call charges) to request an application form or you can download the form and guidance notes below.
Find out what will happen on your journey.