Taxicard & Capital Call

You can use Taxicard wherever you live in London.

You can use Capital Call if you are already a member and live in Bexley, Ealing, Enfield, Haringey, Hillingdon, Hounslow, Lambeth, Lewisham, Merton and Southwark. Capital Call is now no longer open to new members.

Who is eligible?

You may be eligible for Taxicard if you:

  • Receive the higher rate mobility component of the Disability Living Allowance or the higher rate Attendance Allowance
  • Are registered blind
  • Receive the War Pension Mobility Component

If none of these apply to you, you may still be eligible if your GP endorses your application. You may have to have a mobility assessment.


Taxicard costs

You generally pay a flat fare of £2.50 per trip, plus anything above the subsidised amount. In most boroughs, Taxicard trips are subsidised up to:

  • £10.30 for trips during the day
  • £11.30 for trips at weekends
  • £12.80 for trips at night

For example if you make a journey on a weekday that costs £14.00 on the meter, £10.30 of it would be subsidised.

More information and how to apply

Telephone 020 7934 9791 or visit the Taxicard website

Capital Call

How Capital Call works

Telephone Capital Call and the operator will book a minicab for you. Not all licensed minicabs work with Capital Call, so you must book through Capital Call to receive the subsidised fares.

Capital Call costs

You will be given an annual travel budget of £200, to spend how you wish on Capital Call trips booked through the call centre.

You pay the first £1.50 of any journey, then your contribution increases as the value of the journey goes up:

  • For trips up to the value of £11.80 you pay £1.50
  • For trips between £11.81 and £23.60 you pay £3.00
  • For trips between £23.61 and £35.40 you pay £4.50
  • For trips between £35.41 and £47.20 you pay £6.00
  • For trips between £47.21 and £59.00 you pay £7.50

The subsidy ends at £59 per trip and you will only be able to take a journey longer than if you pay the additional amount in advance to Capital Call.

Once your budget is used up, you will have to wait until it is topped up again the following April before making any more trips. Your Capital Call operator will be able to tell you how much you have left to spend at any time.

Capital Call is no longer open to new members.

How to book a minicab

Telephone Capital Call on 020 7275 2446.

You will need to give the operator the following information:

  • Your name and Taxicard membership card number
  • The address from which you want the minicab to pick you up
  • The address you want the minicab to take you to
  • Whether you are a wheelchair user or if you need assistance getting in and out of the minicab
  • A contact telephone number if you are not at home

The operator will call you back later to confirm they can collect you. Until you have received this call, your booking has not been confirmed.Your booked minicab will carry a Capital Call logo sticker in the car window so that you can easily identify them as an approved minicab.

Capital Call contact details

Telephone: 020 7275 2446

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