Clarification: Thank you for your prompt reply on this. I would like to request a copy of all communication, correspondence or training notes/guidance issued to TfL bus drivers in relations to amendments to TfL Bus Services due to the Coronavirus pandemic. Notably around the following service changes: - Bus Full Sign Usage & Maximum Capacity - Details on the "Discretion" given to bus drivers to allow groups to travel together - Face Mask and Exemption guidance issued - School & Non-School Services guidance I am aware details on these rules are provided to the public via a campaign, however through this FOI I am after specific information about the guidance given directly to TfL bus drivers. Note this interest stems from a driver saying "I can loose my license if I let normal fare paying customers on a school service. It's in the rules" and not being able to find any details of these 'rules' in the public domain. Any material you are able to supply in the form of: - Mass communications (emails, newsletters or otherwise) - PDF / Training Documents - Directives or orders

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TfL Ref 1585-2021

Thank you for your clarified request received by Transport for London (TfL) on 14 November 2020 asking for information about Covid-19 Guidance issued to bus drivers.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.

You asked for the following information regarding the current COVID-19 pandemic and subsequent guidance issued to London Bus Drivers:

a copy of all communication, correspondence or training notes/guidance issued to TfL bus drivers in relations to amendments to TfL Bus Services due to the Coronavirus pandemic. Notably around the following service changes:

- Bus Full Sign Usage & Maximum Capacity 

- Details on the "Discretion" given to bus drivers to allow groups to travel together 

- Face Mask and Exemption guidance issued 

- School & Non-School Services guidance 

Any material you are able to supply in the form of:

- Mass communications (emails, newsletters or otherwise)

- PDF / Training Documents 

- Directives or orders 

All bus operators were provided with the same advice that is published on our website: https://tfl.gov.uk/campaign/face-coverings.

 
Please also find attached documents we hold containing the advice and guidance given to bus drivers as requested.

We have also recently responded to an FOI request for information on advice given regarding face coverings on buses which is now published on our website at the following link:  https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-1363-2021

The May 2019 version of the Big Red Book is the most recent version we hold.

TfL works closely with bus operators to ensure that drivers adhere to all guidelines.

If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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