Responses to requests received after 1 January 2017 will be published on this page

If you have a question regarding your ongoing request, please email [email protected]

Latest resolved requests

T-charge

 24 May 2018

Passenger numbers

 24 May 2018

Contactless payment and refunds

 23 May 2018

Performance of FOI requests

We receive around 2,500 requests every year and publish performance figures annually

Appealing about a response

If you are unhappy about our handling of a request you can ask for an internal review

Exemptions & charges

Although we answer most FOI requests in full, some information is protected by law