FOI request detail

demographical data

Request ID: FOI-0996-2021
Date published: 18 September 2020

You asked

I would like to investigate percentage change in demand levels before and after covid-19 and relate it to specific demographics. Could you please let me know which type of data exist within TfL (say City Planning teams) that could help me on this? I am mainly interested to know what type of spatial/demographical features i can get to relate them with demand change.

We answered

TfL Ref 0996-2021

Thank you for your request received by Transport for London (TfL) on 7 September 2020 asking for information about our passenger demand data.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.  I can confirm we do not hold the information you require.

Our passenger demand data does not include any breakdown in terms of spatial or demographic factors.  However our published Travel in London Reports and our Travel in London Demand Surveys do contain the most comprehensive information we hold in terms of passenger demand and trends. The relevant links to the most recent reports we hold are: and

We have recently published passenger demand data during the Corona virus pandemic which you may want to look at. You can access it here:

The impact of current circumstances on TfL’s resources means we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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