Visitor Centres
How can we help?
- Offers and tickets to London's key attractions such as Madame Tussauds, London Eye, London Dungeon, View from the Shard, London Sea Life centre, Sightseeing tours, theatre shows and much more
- How to travel on our network and advice on anything that may affect your journey
- Choosing and buying the right travel tickets
- Booking and advice on rail and coach tours in Britain and Paris
- Travelling to Heathrow, Stansted or Gatwick airport and other transport services between central London and airports
- How to use our accessibility services and tools for your journey
- How to apply for refunds
Locations and re-opening
King's Cross and Victoria Visitor Centres are now open.
Gatwick and Piccadilly Circus Visitor Centres re-opened on 20 October 2020.
Liverpool Street, Gatwick South and Heathrow Visitor Centres will remain closed until further notice.
All payments are cashless.
| Visitor Centre | Monday | Tuesday and Wednesday | Thursday to Friday | Saturday and Sunday |
| King's Cross King's Cross Underground station Western Ticket Hall near St Pancras |
10:00-16:30 |
Closed |
10:00-17:00 |
10:00-17:00 |
| Victoria Opposite platform 8 Victoria rail station |
10:00 - 16:30 |
Closed |
10:00-17:00 |
10:00-17:00 |
|
Piccadilly Circus |
10:30-17:00 |
10:30-17:00 |
10:30-17:00 |
Closed |
|
Gatwick Airport North Terminal |
10:30-17:00 |
10:30-17:00 |
10:30-17:00 | Closed |
|
Gatwick Airport South Terminal |
Closed |
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| Heathrow Heathrow Terminals 2 & 3 Underground station |
Closed |
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| Liverpool Street Liverpool Street Underground station |
Closed |
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