Visitor Centres

How can we help?

  • Offers and tickets to London's key attractions such as Madame Tussauds, London Eye, London Dungeon, View from the Shard, London Sea Life centre, Sightseeing tours, theatre shows and much more
  • How to travel on our network and advice on anything that may affect your journey
  • Choosing and buying the right travel tickets
  • Booking and advice on rail and coach tours in Britain and Paris
  • Travelling to Heathrow, Stansted or Gatwick airport and other transport services between central London and airports
  • How to use our accessibility services and tools for your journey
  • How to apply for refunds

Locations and re-opening

King's Cross and Victoria Visitor Centres are now open.

Gatwick and Piccadilly Circus Visitor Centres re-opened on 20 October 2020.

Liverpool Street, Gatwick South and Heathrow Visitor Centres will remain closed until further notice.

All payments are cashless.

Visitor Centre Monday Tuesday and Wednesday Thursday to Friday Saturday and Sunday
King's Cross
King's Cross Underground station
Western Ticket Hall near St Pancras

10:00-16:30

Closed

10:00-17:00

10:00-17:00
Victoria
Opposite platform 8
Victoria rail station

10:00 - 16:30 

Closed

10:00-17:00

10:00-17:00

Piccadilly Circus
Piccadilly Circus Underground station

10:30-17:00

10:30-17:00

10:30-17:00

Closed

Gatwick Airport North Terminal
Arrivals hall

10:30-17:00

10:30-17:00

10:30-17:00 Closed

Gatwick Airport South Terminal
Arrivals hall

Closed

Heathrow
Heathrow Terminals 2 & 3 Underground station

Closed

Liverpool Street
Liverpool Street Underground station

Closed