A Visitor Oyster card is a smartcard. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, TfL Rail and most National Rail services in London.
Put money on your Visitor Oyster card and use it to pay as you go.
If you don't touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted. Find out more about touching in and out.
Only touch your Visitor Oyster card on the yellow card reader at the start of your journey. Don't touch out when you get off a bus or tram, or you will be issued with a penalty fare.
Touch in your Visitor Oyster card on the yellow card reader when asked to do so by a member of the staff and to touch out again at the end of your journey.
Make sure you have enough credit on your card before you go to the pier, as you won't be able to top up your card there.
A Visitor Oyster card costs £3 (plus postage) and is pre-loaded with pay as you go credit for you to spend on travel. You can choose how much credit to add to your card: £10, £15, £20, £25, £30, £35, £40 or £50.
The credit on your card never expires - it stays there until you use it. If you run out of credit on your card, it's easy to top it up and use it again.
Tube, DLR, London Overground and TfL Rail services
Bus and tram services
On buses and trams an adult single pay as you go fare is £1.50 and the daily fare cap is £4.50. You can't use cash to pay for your bus fare.
Trains to/from Gatwick Airport
From January 2016 you can use your Visitor Oyster card on train services from Gatwick Airport to central London, including Gatwick Express services. Prices include:
Thames Clippers river bus services/Emirates Air Line cable car
River buses and the Emirates Air Line cable car are great ways to explore London.
Your Visitor Oyster card is accepted on Thames Clippers river bus services and gives you a 10% discount on all single journeys, except route RB6. Find out more about the River bus.
Your Visitor Oyster card is accepted on the Emirates Air Line cable car. Pay as you go fares are up to 26% cheaper than buying a paper single ticket. Find out more about Emirates Air Line cable car.
If you run out of credit on your Visitor Oyster card, it's easy to top it up at:
The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit to London, or lend it to family and friends. Please note that the £3 cost of the card is not refundable.
For a refund of any unused credit, you can:
If you take your card to a Visitor Centre, your refund will be paid in cash or by debit/credit card. Your Visitor Oyster card will be returned to you for future use.
If you get a refund of up to £10 at Tube station ticket machines, your refund will be paid back in cash dispensed from the ticket machine. Your Visitor Oyster card will be returned to you but it will be cancelled, so you won't be able to use it again to travel. However, you can keep your card as a souvenir and still use it to take advantage of all the special offers and discounts available with a Visitor Oyster card.
If you post your card to us with a note asking for a refund, we'll refund any credit by cheque in GBP, although we cannot return your card.
Send your card to:
TfL Customer Services
14 Pier Walk
London SE10 0ES
Children under 11 travel free on buses and trams. Children under 11 also travel free on Tube, DLR, London Overground, TfL Rail and some National Rail services when accompanied by a fare-paying adult (up to four children per adult).
If you're travelling with children aged 11-15, buy a Visitor Oyster card before you leave home and, when you arrive in London, you can ask a member of our staff to add a Young Visitor discount to a Visitor Oyster card at:
The Young Visitor discount gives your child half adult rate pay as you go discount for up to 14 days.
With your Visitor Oyster card you can enjoy special offers and discounts and save money in leading London restaurants, shops and entertainment venues - plus discounts on the Emirates Air Line cable car and Thames Clippers river buses.
Find out more about Visitor Oyster card special offers.
You can't buy a Visitor Oyster card in London.
Go to visitorshop.tfl.gov.uk to buy your card before you leave home and it will be delivered to your home address.