How can we help?

  • Offers and tickets to London's key attractions such as Madame Tussauds, London Eye, London Dungeon, View from the Shard, London Sea Life centre, Sightseeing tours, theatre shows and much more
  • How to travel on our network and advice on anything that may affect your journey
  • Choosing and buying the right travel tickets
  • Booking and advice on rail and coach tours in Britain and Paris
  • Travelling to Heathrow, Stansted or Gatwick airport and other transport services between central London and airports
  • How to use our accessibility services and tools for your journey
  • How to apply for refunds

Locations and opening hours

Visitor Centres are closed until further notice.

Visitor Centre Sunday to Wednesday
(plus bank holidays)
Thursday to Saturday

Liverpool Street
Liverpool Street Underground station

08:30-17:00

08:30-18:30

Piccadilly Circus
Piccadilly Circus Underground station

09:30-16:00

09:30-16:00
Victoria
Opposite platform 8
Victoria rail station
08:30-18:00 08:30-18:30
King's Cross
King's Cross Underground station
Western Ticket Hall near St Pancras

08:30-18:00

08:30-18:30

Gatwick Airport North Terminal
Arrivals hall

08:00-16:30

08:00-16:30

Gatwich Airport South Terminal
Arrivals hall

08:00-18:00 08:00-18:00
Heathrow
Heathrow Terminals 2 & 3 Underground station

08:00-19:30

08:00-19:30