Visitor Centres offer advice on tickets and a range of services, aimed at helping you make the most out of your visit to London.

How can the Visitor Centres help?

At our Visitor Centres, advisors can help you with:

  • Planning your visit to London
  • Choosing and buying the right travel ticket
  • Buying tickets for top London attractions, theatre shows and the London Transport Museum
  • Information about travelling to Heathrow, Stansted, Gatwick Express and other train services between central London and airports
  • Booking and advice on rail and coach tours in Britain and Paris
  • Advice on accessibility

Locations and opening hours

Reduced opening hours

The King's Cross, Liverpool Street, Victoria, Piccadilly Circus and Paddington Visitor Centres open from 09:30 to 16:00, on:

  •  26 - 27 March
  •  29 March
  •  1 - 2 April   
  •  8 - 10 April     

Normal opening hours

Liverpool Street
Liverpool Street Underground station

Monday to Sunday and bank holidays: 09:00-17:00

Piccadilly Circus
Piccadilly Circus Underground station

Monday to Sunday and bank holidays: 09:30-16:00
Victoria
Opposite platform 8
Victoria rail station		 Monday to Sunday and bank holidays: 09:00-17:00
King's Cross
King's Cross Underground station
Western Ticket Hall near St Pancras

Monday to Sunday and bank holidays: 09:00-17:00
Paddington
Opposite Platform 1
Paddington rail station    

Monday to Sunday and bank holidays: 09:30-16:00
Gatwick Airport
North and South Terminal arrivals hall

Monday to Sunday and bank holidays: 08:00-16:00
Heathrow
Heathrow Terminals 2 & 3 Underground station

Monday to Sunday and bank holidays: 08:00-18:00