Step-free access stations have lifts or ramps - or a combination of both - so that customers don't have to use escalators or stairs to move between the street and the platform. See our page on wheelchair access and avoiding stairs.
Currently 78 Tube stations, 58 London Overground stations and 9 TfL Rail stations have step-free access. All DLR stations are step-free.
The most recent station to go step free is South Woodford in March 2019. Coming up are:
2018/19: Bank (Waterloo & City line)
2019/20: Amersham, Harrow-on-the-Hill, Cockfosters, Mill Hill East, Osterley, Paddington (Bakerloo line), Burnt Oak, Debden, Hanger Lane, Ickenham, Northolt, Sudbury Hill and Wimbledon Park
2021/22: Knightsbridge, Bank (Northern line) and Colindale
2023/24: Boston Manor, North Ealing, Snaresbrook, Park Royal, Rickmansworth and Ruislip
In 2016, an extra £200m was committed to creating step-free access on the Tube. This will help us take the total number of step-free Tube stations to over 100. By spring 2024 38% of the Tube network will be step-free - compared to 28% in 2018.
Two new stations created as part of the Northern line extension - Nine Elms and Battersea Power Station - will also have step-free access.
All stations on the Elizabeth line will have step-free access. This includes the new stations in central London (currently being built by Crossrail Ltd) and existing stations in east and west London, currently served by TfL Rail, that will become part of the line.
2018/19: Gidea Park, Goodmayes, Harold Wood and Burnham
2019/20: Ilford, Acton Main Line, Ealing Broadway, West Ealing, Hanwell, Southall, Hayes & Harlington, Hanwell, Iver, Langley and Taplow
2018/19: Whitechapel (to and from London Overground platforms only)
2019/20 onwards: West Hampstead, Brondesbury Park, White Hart Lane
Step-free access projects don't always create level access between the platform and the train. But any new trains introduced as part of our work to improve the Tube should minimise the step and gap between platform and train.
In some places we are also adding portable ramps that can be positioned by station staff or building platform humps - permanently raised areas on the platform. These help to ensure a full step-free route from street to train.