Amendments and refunds
Charge amendments
You can ask to change the start date of a LEZ charge, the vehicle, or both the start date and vehicle.
You can only change the start date of a charge if it starts today or on a future date, You can't amend charges for any dates in the past.
To apply for an amendment you will need the:
- Number plate (Vehicle Registration Mark)
- Receipt number and the charge start date of the charge you want to amend
Refunds
If you decide not to use your vehicle in the LEZ you can request a refund of the charge as long as you apply either on the day of travel or before it.
We don't refund charges for dates in the past.
To request a refund you will need the:
- Number plate (Vehicle Registration Mark)
- Receipt number and charge start date for the charge you want refunded
