1) Please state the number of passengers a) Killed b) Injured On or by London buses in each of the last 5 financial years, and the current financial year to date. 2) Please provide a breakdown of deaths and injuries in each of these years by the category of incident involved. For example, driver error, accident, etc. 3) Please provide a further breakdown of these deaths and injuries in each of these years by the operator of the bus on which they occurred/ that they were caused by. 4) Please state the number of disciplinary actions taken against bus drivers as a result of deaths and injuries, and what kind of disciplinary action was taken in each case across the years concerned.

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Our ref: FOI-4787-1718/GH

Thank you for your request received by Transport for London (TfL) on 6 March 2018 asking for information about members of the public injured on, or by buses.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.

Bus safety reports are published quarterly on our website here:

https://tfl.gov.uk/corporate/publications-and-reports/bus-safety-data

The reports show the number of incidents resulting in a fatality or injuries which required hospital attendance or treated on scene, shown by bus route, operator and borough. The available reports cover the period January 2014 – December 2017.

We do not hold information on disciplinary action taken against bus drivers as we do not employ driver directly. They are employed by the companies which operate these services under contract to TfL.

All bus companies contracted to operate TfL services have investigative processes and disciplinary procedures to manage driver conduct issues. All would include the ultimate sanction of dismissal for actions amounting to gross misconduct. We expect all complaints to be followed up and independently assure ourselves as the standard of driving and customer service by carrying out driving quality monitoring, and customer satisfaction and mystery traveller surveys.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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