FOI request detail

Step Free Access update

Request ID: FOI-4016-2324
Date published: 23 February 2024

You asked
F/O from 0815-2324 Good morning TfL, Many thanks for your detailed response to my enquiry back in July - really appreciate it! Now just about 6 months later in Feb 2024, I just wanted to request you if you can kindly update me on the progress of these 18 stations of the Tube Map in gaining Step-free access and what is their current status as of February 2024 please? In addition to these 18 stations that appear on the Tube Map, TfL's page on Step-free access (https://tfl.gov.uk/travel-information/improvements-and-projects/step-free-access) lists some more London Overground stations that are in the process of gaining Step-free access which I haven't noticed as being included in the Network Rail's 'Access for All' scheme in my previous list - such as Brondesbury & Surrey Quays, so can you kindly confirm to me if there are any more London Overground (& perhaps Thameslink) stations within the London Tube map of TfL (i.e. any more Tube Map stations) that are getting Step-free access in the near future apart from the 18 I mentioned previously, and when could Bermondsey & Surrey Quays gain Step-free access as of now? Finally, could you also just update & let us know the current status of the 2 Tube stations - Knightsbridge & Paddington (Bakerloo Line) towards getting Step-free access and when may they become publicly functional?

We answered

TfL Ref: 4016-2324

Thank you for your follow on request from 0815-2324 request received by Transport for London (TfL) on 4 February 2024 asking for updated information about Step Free Access (SFA).

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked: Many thanks for your detailed response to my enquiry back in July - really appreciate it!  Now just about 6 months later in Feb 2024, I just wanted to request you if you can kindly update me on the progress of these 18 stations of the Tube Map in gaining Step-free access and what is their current status as of February 2024 please?

In addition to these 18 stations that appear on the Tube Map, TfL's page on Step-free access (https://tfl.gov.uk/travel-information/improvements-and-projects/step-free-access) lists some more London Overground stations that are in the process of gaining Step-free access which I haven't noticed as being included in the Network Rail's 'Access for All' scheme in my previous list - such as Brondesbury & Surrey Quays, so can you kindly confirm to me if there are any more London Overground (& perhaps Thameslink) stations within the London Tube map of TfL (i.e. any more Tube Map stations) that are getting Step-free access in the near future apart from the 18 I mentioned previously, and when could Bermondsey & Surrey Quays gain Step-free access as of now?

Finally, could you also just update & let us know the current status of the 2 Tube stations - Knightsbridge & Paddington (Bakerloo Line) towards getting Step-free access and when may they become publicly functional?

Please see the table below which details the updated status of the Step Free Access (SFA) schemes at each station along with some links as to where you can find updated information for non-TfL stations. Finsbury Park has been removed from the list as step-free access works at that station were confirmed as being completed as per our previous reply. Brondesbury was included on the previous list. Surrey Quays has been added to the list. No other stations need to be added to the list based on those appearing on the tube map. Updates are shown in bold type.
 
StationStatus of SchemeSource for status information
Battersea ParkScheme remains in design phase. No confirmed funding for delivery or delivery date yet. The funding and programme for delivery will be confirmed once the design process is complete, and remains dependent on considerations of value, affordability and feasibility.
No change from previous update.		Transport for London & Department for Transport
Brent Cross WestNew station opened to the public with step-free access in December 2023.Transport for London.
BrondesburyScheme remains in design phase. No confirmed funding for delivery or delivery date yet. The funding and programme for delivery will be confirmed once the design process is complete, and remains dependent on considerations of value, affordability and feasibility.
No change from previous update.		Transport for London & Department for Transport
CatfordStep-free access completed and available for use by the public since summer 2023.https://www.networkrail.co.uk/running-the-railway/our-routes/kent/catford-station-access-for-all-improvements/
CricklewoodScheme remains in design phase. No confirmed funding for delivery or delivery date yet. The funding and programme for delivery will be confirmed once the design process is complete, and remains dependent on considerations of value, affordability and feasibility.
No change from previous update.		Transport for London & Department for Transport
Hackney DownsScheme remains in design phase. No confirmed funding for delivery or delivery date yet. The funding and programme for delivery will be confirmed once the design process is complete, and remains dependent on considerations of value, affordability and feasibility.
No change from previous update.		Transport for London & Department for Transport
Mill Hill BroadwayScheme remains in design phase. No confirmed funding for delivery or delivery date yet. The funding and programme for delivery will be confirmed once the design process is complete, and remains dependent on considerations of value, affordability and feasibility.
No change from previous update.		Transport for London & Department for Transport
Peckham RyeScheme remains in design phase. No confirmed funding for delivery or delivery date yet. The funding and programme for delivery will be confirmed once the design process is complete, and remains dependent on considerations of value, affordability and feasibility.
No change from previous update.		Transport for London, Department for Transport & Network Rail
Petts WoodStep-free access expected to be completed and available for use by the public during 2024.https://www.networkrail.co.uk/running-the-railway/our-routes/kent/petts-wood-access-for-all-improvements/
PlumsteadStep-free access expected to be completed and available for use by the public during spring 2024.
No change from previous update.		https://www.networkrail.co.uk/running-the-railway/our-routes/kent/plumstead-station-access-for-all-improvements/
Queens ParkThis scheme will not now be progressed as it’s forecast cost has been deemed to be unaffordable by the Access for All programme. Department for Transport
Seven SistersStep-free access expected to be completed and made available to public during 2025. Please note that step-free access will be provided between the street and the platforms served by London Overground only. The current project does not provide step-free access to the platforms served by the Victoria line.Transport for London
ShortlandsScheme has entered delivery phase and is expected to open for customers in late spring 2025. https://www.networkrail.co.uk/running-the-railway/our-routes/kent/shortlands-station-access-for-all-improvements/#:~:text=As%20part%20of%20the%20Department,to%20and%20in%20between%20platforms.
South CroydonScheme remains in design phase. No confirmed funding for delivery or delivery date yet. The funding and programme for delivery will be confirmed once the design process is complete, and remains dependent on considerations of value, affordability and feasibility.
No change from previous update.		Transport for London & Department for Transport
Surrey QuaysDelivery of step-free access underway. Due for completion and opening to the public in 2026. Transport for London
St Mary CrayStep-free access is now available for customers at this station.Transport for London & Department for Transport
StreathamStep-free access completed and made available for use by the public by Autumn 2023.https://www.networkrail.co.uk/running-the-railway/our-routes/sussex/sussex-railway-upgrade-plan/step-free-access-for-streatham-station/
TootingStep-free access expected to be completed and made available for use by the public during Autumn 2024.https://www.networkrail.co.uk/running-the-railway/our-routes/sussex/tooting-station-access-for-all-improvements/


Paddington – please see the current status for Paddington station which is available on our website here: Paddington Bakerloo ticket hall - Transport for London (tfl.gov.uk)
Knightsbridge – please see the current status for Knightsbridge station which is available on our website here: https://tfl.gov.uk/travel-information/improvements-and-projects/knightsbridge

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

Back to top

Want to make a request?

We'll email you the response within 20 working days.


We'll publish the response online without disclosing any personal information.

Make a request

Something wrong with this request?


If you believe this request is not suitable, you can report it for attention, at foi@tfl.gov.uk