Proportion of oyster card, bank card, phone and paper tickets used to tap into Tube stations
Request ID: FOI-2810-2223 Date published: 23 February 2023
You asked
We are currently doing a project on trends within urban transport and would like to know annual passenger numbers and trends from 2015 to today on the London Underground Network:
- how many people tap in with Oyster cards, bank cards and phones (individually, and in total)?
- how many people use paper tickets?
We answered
TfL Ref: FOI-2810-2223
Thank you for your request which we received on 1 February 2023, asking about annual passenger numbers and trends on the London Underground.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. Unfortunately we don’t hold the specific information you asked for.
We are currently doing a project on trends within urban transport and would like to know annual passenger numbers and trends from 2015 to today on the London Underground Network: - how many people tap in with Oyster cards, bank cards and phones (individually, and in total)? - how many people use paper tickets?
We don’t collect information on individuals, including their own personal mix of ticketing products used. However we do produce some statistics on travel trends. All the information we hold on this is available on the TfL website here. Please scroll down to ‘Ticketing reports’.
I would also like to direct you to the overall passenger journey statistics published in the Travel in London reports.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Eva Hextall FOI Case Management Team General Counsel Transport for London
