FOI request detail

Freedom of Information request - Staff Guide to Fares and Ticketing

Request ID: FOI-2809-2324
Date published: 23 November 2023

You asked

Dear Transport for London, Please provide me with the latest Staff Guide to Fares and Ticketing as of today's date. Yours faithfully,

We answered

TfL Ref: FOI-2809-2324

Thank you for your request received by Transport for London (TfL) on 5 November 2023 asking for copies of the latest Staff Guide to Fares and Ticketing. 

Your request has been considered in accordance with the requirements of the Freedom of Information Act (FOI) and our information access policy. I can confirm we do hold the information you require.

The latest Staff Guide to Fares and Ticketing is available via a published response on the transparency page of our website using the following link:

https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-2456-2324

To access the requested information, please click and save the zip folder attachment at the bottom of the page.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Mary Abidakun
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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