Freedom of Information request - Staff Guide to Fares and Ticketing
Request ID: FOI-2809-2324 Date published: 23 November 2023
You asked
Dear Transport for London,
Please provide me with the latest Staff Guide to Fares and Ticketing as of today's date.
Yours faithfully,
We answered
TfL Ref: FOI-2809-2324
Thank you for your request received by Transport for London (TfL) on 5 November 2023 asking for copies of the latest Staff Guide to Fares and Ticketing.
Your request has been considered in accordance with the requirements of the Freedom of Information Act (FOI) and our information access policy. I can confirm we do hold the information you require.
The latest Staff Guide to Fares and Ticketing is available via a published response on the transparency page of our website using the following link:
To access the requested information, please click and save the zip folder attachment at the bottom of the page.
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Mary Abidakun FOI Case Officer FOI Case Management Team General Counsel Transport for London