FOI request detail

Printed copies of Fares & Tickets Guides and TfL Railway Byelaws

Request ID: FOI-2456-2324
Date published: 30 October 2023

You asked

Sir/ Madam, Under the Freedom of Information Act 2000, I would hereby request the following information, to be supplied as printed copies where possible; 1. One set of the current Staff Guide to Fares & Tickets (Including all books and appendixes) 2. One full copy of Railway Byelaws Thank you.

We answered

TfL Ref: FOI-2456-2324

Thank you for your request received by Transport for London (TfL) on 8 October 2023 asking for a copy of the Staff Guide to Fares and Ticketing, and a copy of the Railway Byelaws.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm that we hold the information you require.
 
In response to the first part of your request, please see copies of the requested information attached.

Some information relating to the revenue protection process has been redacted from one of the Guides as it is subject to a statutory exemption to the right of access to information under section 31(a) of the FOI Act which relates to Law enforcementPlease note that disclosure under the FOI Act is considered to be a disclosure ‘to the world at large’ rather than the individual applicant. Whilst we make no suggestion that you would use the information for anything other than your own personal interest, in this instance the exemption has been applied as information regarding revenue inspection procedures could be used by people wishing to avoid paying fares.  

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. We recognise the need for openness and transparency by public authorities, but in this instance we believe that balance lies in favour of withholding the information to ensure that fare evasion is prevented wherever possible to protect public funds.


In response to the second part of your request, the information you have requested is available on our website using the following link: https://tfl.gov.uk/corporate/terms-and-conditions/byelaws

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

Mary Abidakun
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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