FOI request detail

Payback London

Request ID: FOI-2097-2021
Date published: 11 February 2021

You asked

How many young people have had their travel cards confiscated under Payback London for each year since 2014?

We answered

TfL Ref: FOI-2097-2021

Thank you for your request received by Transport for London (TfL) on 18 January 2021.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked:

How many young people have had their travel cards confiscated under Payback London for each year since 2014?

Please note the scheme is no longer called ‘Payback London’. Earn Your Travel Back is the current initiative which aims to provide young people who have their concessionary travel withdrawn due to a breach of the Behaviour Code the opportunity to earn it back through volunteering in the community.

Please see a link to the Young Person’s Behaviour code which a holder of a Zip Oyster Card agrees to, and that violation of that code could lead to temporary or permanent withdrawal of the free travel concession.

Please see the number of young people Oyster cards withdrawn since 2014 and the number of cards reinstated through Earn Your Travel Back.

Year

Number of cards withdrawn

Reinstated through the ‘Earn your travel back’ scheme

2014

2,055

190

2015

604

97

2016

1,568

117

2017

1,647

189

2018

1,410

159

2019

1,607

166

2020

304

38

Total

9,065

956

If you are considering submitting a further request please think carefully about whether the request is essential at this current time, as answering FOI/EIR requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

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