Can you please tell me how much funding TfL have provided in each financial year from 2016 onwards to the Sarah Hope Line?

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TfL Ref: 1840-1920

Thank you for your request received by Transport for London (TfL) on 18 September 2019 asking for information about the Sarah Hope Line.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked: Can you please tell me how much funding TfL have provided in each financial year from 2016 onwards to the Sarah Hope Line?

The Sarah Hope Line is a service that offers support to people involved in serious incidents involving TfL services.

We do not have a specific budget for the Sarah Hope Line. The costs of the Sarah Hope Line are absorbed within TfL’s overall budget for Customer Services.

Further information can be found on our website using the following link: https://tfl.gov.uk/campaign/incident-support-service.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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