FOI request detail

Income as in monetary terms from London Taxi and Private Hire Line 0343 222 4444

Request ID: FOI-1484-2122
Date published: 21 October 2021

You asked

I would like to request the Transport for London to release to me the income figure (money) it has made from calls coming through 0343 222 4444 Taxi and Private Hire telephone number in the Fiscal Year 2019, Fiscal Year 2020 and Fiscal Year 2021 so far. To be clear, this is a premium number that members of the public dial to make their taxi licencing related enquires in the absence of online services/facilities.

We answered

Our ref: FOI-1484-2122/GH

Thank you for your request received by Transport for London (TfL) on 14 October 2021 asking for information about income from London Taxi and Private Hire Line 0343 222 4444.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

TfL do not receive any money or earn any revenue from calls made to 0343 numbers. Calls to 0343 numbers are free to most customers - further information is available from our website here:

It is also worth noting that the 0343 222 4444 Taxi and Private Hire telephone number has not been operational since March 2020 when our offices were closed due to Covid-19 restrictions.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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