FOI request detail

Cost of maintaining the railway tracks

Request ID: FOI-1119-1718
Date published: 08 November 2017

You asked

Good afternoon, I would like some information on London Underground and how much they spend on their maintenance vehicles (initial cost, running costs). How much delays cost (i.e. for every minute delayed how much does this cost the company) How many maintenance staff there are and at what times do they work. How much timetabling maintenance into the running service costs.

We answered

TfL Ref: FOI-1119-1718

Thank you for your request received by Transport for London (TfL) on 18 August 2017 asking for information about track maintenance. I apologise for the delay in responding to you.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm that we hold some of the information you require. You asked:

How much do LU spend on maintenance vehicles - Could the time period be for the last 2 years?

  1. How much do maintenance vehicles cost (the ones that go up and down the railway checking everything is okay)

     

    We have a Track recording vehicle (TRV) in our maintenance engineering fleet responsible for measuring track geometry. We also have automatic track measurement system (ATMS) mounted on 9 passenger trains which measures track geometry, noise, vibration and track video cameras.

     

    The build cost of TRV is unknown as it was first constituted in the 1980. The build cost of ATMS is £15m.

     

  2. How much does it cost to maintain one of these vehicles?

     

    TRV is maintained by Transplant, a division of Tube Lines Limited who are an internal supplier and owned by TfL. We have a £302k operating expenditure cost which TransPlant charges for operating the vehicle, which includes maintenance as well as the costs of drivers and operatives, but we do not have a further breakdown.

     

     

    ATMS maintenance budget estimate is £215,479 per annum.

     

     

    How much does LU lose in terms of revenue –

     

    When there are delays (e.g. for every minute delayed, how much does LU lose in terms of revenue or cost)

     

    When parts of the rail line are shut down for maintenance during operating time (i.e. emergency maintenance)

     

    Lost Customer Hours (LCH) is the performance metric London Underground uses to measure disruption experienced by customers. It is an aggregate of the duration of disruption and the number of people affected for all delays greater than two minutes. https://tfl.gov.uk/corporate/publications-and-reports/underground-services-performance

     

    In simple terms, 1,000 people delayed by 6 minutes would be expressed as 100 LCH. In practice, LCH also takes into account the effects of crowding, weighting factors and consequential delays beyond just any initial delay to the railway so is a composite of many delay types, some of which may reflect very different types of disruption.

     

    In terms of a proxy for revenue loss, we apply a figure of around 0.28 of the value of the Lost Customer Hours (LCH).

     

     

    How much does it cost to timetable maintenance services into the running service (i.e. the maintenance trains that don’t carry passengers, but you see them drive through stations sometimes)

     

    The operation of the overwhelming majority of trains that support maintenance and, importantly, renewals work is carried out by Transplant, previously part of Tube Lines and now part of the JNP group.

     

     

  3. How many staff do LU employ:

-To maintain tracks at night

-To manual check the tracks for faults

-To do damage repair

Staff numbers for Track Maintenance/inspections as follows:

  • 206 direct employees
  • 187 sub contract employees
  • 2 vacancies

Please note the numbers provided above are only for Jubilee, Northern, Piccadilly (JNP) track maintenance teams and the track services team who do the vegetation and litter picking for the three lines. They do not include any of the support teams from JNP engineering. Overall, we employ 556 people on the non-JNP parts of the tube network.

If this is not the information you are looking for, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

Melissa Nichols

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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