FOI request detail

Number of claims made against bus operators in London for damages to parked vehicles

Request ID: FOI-0289-1819
Date published: 23 May 2018

You asked

I would like to know the total number of claims made by the public for damage to their parked vehicles by public buses. In particular the routes operated by Arriva. I would also like to know the number that were successful and the of those that were not, a breakdown of the reasons why the claim was not upheld.

We answered

Dear

TfL Ref: FOI-0289-1819

Thank you for your email received by Transport for London (TfL) on 6 May 2018.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. 

Unfortunately we do not hold information pertaining to claims by members of public in relation to damage caused to their vehicles by buses. These situations are dealt with by the individual bus operators who hold the information. We only hold and publish information about incidents which can be found here https://tfl.gov.uk/corporate/publications-and-reports/bus-safety-data

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Eva Hextall

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

I would like to know the total number of claims made by the public for damage to their parked vehicles by public buses. In particular the routes operated by Arriva.

I would also like to know the number that were successful and the of those that were not, a breakdown of the reasons why the claim was not upheld.

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